I was VERY happy with Rob's patient service. My phone was acting up and I missed his calls and texts and he must have thought I was crazy and ungrateful. So happy to have had a wash and clean as well. And new tires.
Thank you very much.
Ellen Jeffers.
1/12/2025
Lisa G. VERIFIED CUSTOMER
Very happy with the service I received
1/12/2025
Alice T. VERIFIED CUSTOMER
The fact that you had a battery in stock so I could get my car repaired today while I waited is much appreciated. Everyone was helpful and polite. Thank you very much.
1/12/2025
Connie L. VERIFIED CUSTOMER
This was my first visit to the Lexus service center and it was great. Rob answered my questions and was very kind and efficient.
1/11/2025
Keri V. VERIFIED CUSTOMER
Thank you for getting the job done sooner than expected.
1/11/2025
Chad F. VERIFIED CUSTOMER
Great service…everyone very helpful!
1/11/2025
Tiffany S. VERIFIED CUSTOMER
Roberto’s communication is not the best. I had to initiate all communication. I understand he was out of the office but I had poor communication with him back in October 2024 also. I’ll be requesting to work with a different service advisor going forward.
1/10/2025
Brian M. VERIFIED CUSTOMER
The service was good
While sitting the waiting room I couldn’t stop noticing the fumes of exhaust entering the waiting room and how strong it was and thinking about its doing to your employees and customers so a set of automatic doors between the service people and customers and perhaps a exhaust fan in the service area.
1/10/2025
Kristine A. VERIFIED CUSTOMER
VERY COURTEOUS AND FRIENDLY.
1/9/2025
William K. VERIFIED CUSTOMER
All went very well! Thank you.
1/9/2025
Jeffery Z. VERIFIED CUSTOMER
Excellent customer service. That's why I'll never buy anything except a Lexus. Way above and beyond all the rest. It's not even close.
1/9/2025
Angela H. VERIFIED CUSTOMER
I will always own a Lexus. Not just for quality of the vehicle, but also because of the excellent service.
1/9/2025
Joanne R. VERIFIED CUSTOMER
Very pleased with the service.
1/9/2025
Laure K. VERIFIED CUSTOMER
Lexus service is always fantastic! I’ve owned a Lexus
since 2001. Love the new place and the reps are always so
helpful.
1/8/2025
Scott I. VERIFIED CUSTOMER
Your people were/are great and always flexible and accommodating.
1/8/2025
Scott H. VERIFIED CUSTOMER
Service department getting a little better. The vibe there is corporate and sterile. Everyone is nice and professional . but it ain't the old days. still, it's ok, fine. would I buy another Lexus based on service? maybe. That's it. not complaining.
1/8/2025
Fritz B. VERIFIED CUSTOMER
Great
1/8/2025
Gokaldas S. VERIFIED CUSTOMER
Representative was very polite and eager to provide service
1/7/2025
Kirvan &. VERIFIED CUSTOMER
Phill, knows the “ product” well. He was efficient and knowledgeable. Bless he had a great smile.
1/7/2025
Sandra B. VERIFIED CUSTOMER
We have had 3 Lexus. Over the past 25 years and have nothing but praise for the care and considerations from the Lexus staff