Love that you opened the Nevada location! Awesome service and amenities, and the wait was about half the time as I usually have to wait!
12/28/2024
Juanita H. VERIFIED CUSTOMER
Went smooth
12/28/2024
Thomas J. VERIFIED CUSTOMER
I keep coming back because I’m always completely satisfied with the results. This is the third Lexus I’ve had serviced here. Will there be a fourth? Probably. And I’ll continue to receive excellent service!
12/28/2024
Thomas S. VERIFIED CUSTOMER
Great experience
12/27/2024
Scott I. VERIFIED CUSTOMER
When I first came to Lexus of Colorado Springs, the service representative I was assigned,whose name escapes me at the moment, was really great. I believe he has since moved on to another job. Robert is not terribly friendly or warm in my opinion and I would actually prefer to work with another representative in the future.
12/26/2024
James T. VERIFIED CUSTOMER
It took.nearly 3 hours to replace a faulty battery. That seems to be long. The estimated time I was told when I checked in was 1.5 hours. I was not informed about the extra time as I waited and had to go ask what was taking so long. Also the email responses confirming my appointment referenced my car as a Kia even though I told them it was a Lexus. They explained that was a default if you had not used their service before. But to get that response makes you think they didn’t read you electronic message for making an appointment. Otherwise the service was very good.
12/24/2024
Harley S. VERIFIED CUSTOMER
Friendly and easy.
12/24/2024
James T. VERIFIED CUSTOMER
Very good service, and going the extra step, the loaner vehcle.
12/24/2024
Deloit B. VERIFIED CUSTOMER
Phil Was outstanding
12/24/2024
William A. VERIFIED CUSTOMER
Great new facility and great team
12/24/2024
Jan S. VERIFIED CUSTOMER
Great customer service!
12/23/2024
Russell H. VERIFIED CUSTOMER
Outstanding professionalism and service on my 2008 Lexus Rx400h that still runs like new right off the Lexus Dealership in Colorado Springs in 2009. I’m so pleased with this car and the mechanical integrity that it was built with.
12/23/2024
Susan C. VERIFIED CUSTOMER
As always service is great.
12/22/2024
Jerry E. VERIFIED CUSTOMER
He was v helpful and quick. He answered all questions and kept us informed of car status. Thx you.
12/22/2024
Dave S. VERIFIED CUSTOMER
Phillip was awesome - very professional and great to work with.
12/22/2024
Chastity H. VERIFIED CUSTOMER
Fast service-appointment next day. Done in a few hours.
12/21/2024
Alden P. VERIFIED CUSTOMER
Excellent service!
12/21/2024
Evelyn E. VERIFIED CUSTOMER
This new Lexus Dealership/Service center is such an improvement from the last location. Since purchasing my pre-owned Lexus I have always trusted them with the care of my older vehicle. Everyone in the service department was courteous. My applause goes to Roberto my customer service representative who kindly explained the work the technicians performed when I picked up my vehicle. Thank you!