This used GX 470 is our first Lexus-
And we’ve been very impressed with both
The car and the dealership
Job well done
12/1/2024
Marcos R. VERIFIED CUSTOMER
Only complaint is it felt like someone used my car to drive around for a little bit as my gas came back not as full. The miles were changed to kilometers and the audio was changed from bluetooth to pandora which I dont use. The seat also was set at a different setting than what I left it. Other than that my door actuator was replaced and now I don’t have to worry about locking and unlocking my car by hand anymore!
12/1/2024
Scott S. VERIFIED CUSTOMER
He was wonderful to work with.
12/1/2024
James F. VERIFIED CUSTOMER
Phil and the team did a great job. There is a reason we are lifelong Lexus owners because the team always does a great job!! Service after sale is critically important. Thank-you!
12/1/2024
Marion W. VERIFIED CUSTOMER
Robert was very helpful and resolved all my concerns effectively and efficiently.
12/1/2024
James F. VERIFIED CUSTOMER
Phil and the technician have done an amazing job. Great team!!
11/30/2024
Jeff P. VERIFIED CUSTOMER
The service was supposed to be concluded around 10 AM. I never got notification that the vehicle was complete so I had to take it upon myself to call and find out if the service was complete. Also, as an aside I asked if one part was under warranty I was told that it was not which is acceptable on a certain level, but the fact that there was little or no effort by the staff to truly investigate on my behalf with Lexxus corporate to see if there’s a possible solution for a four-year-old car to have delaminating chrome on the exterior of the car is completely unacceptable
11/30/2024
Benjamin H. VERIFIED CUSTOMER
Roberto was great to work with. This service required more communication than normal, and Roberto along with service and parts managers were quick to troubleshoot unique circumstances and provided me with solutions. Can't thank them enough.
11/30/2024
Chelcee D. VERIFIED CUSTOMER
Always a pleasure to work with and very knowledgeable. You’re lucky to have him on your team!
11/30/2024
Chanthakhath H. VERIFIED CUSTOMER
He was helpful and friendly
11/30/2024
Murray H. VERIFIED CUSTOMER
Everything was great!
11/30/2024
Ann-Marie P. VERIFIED CUSTOMER
One issue was the service department was unaware of promotions on the website.
11/29/2024
Frank A. VERIFIED CUSTOMER
Great job Roberto thank you also thank you Mickey for following up Frank
11/29/2024
Curt W. VERIFIED CUSTOMER
Billy is super!!
11/28/2024
Nancy B. VERIFIED CUSTOMER
Big thank you to Philip for fitting us in today. A quick repair and we’re back on the road. Happy Thanksgiving to everybody.
11/28/2024
Gary C. VERIFIED CUSTOMER
Love the new location. Much more convenient for me.
11/27/2024
Anis M. VERIFIED CUSTOMER
Very friendly and courteous
11/27/2024
Randall S. VERIFIED CUSTOMER
I brought my car in for an overnight/next day repair. The outside repair man didn’t show up and I had to leave it over the weekend. I guess he still didn’t show so I left it another week! And I never received a phone call about any of this. I had to keep calling to find out status. aND the loaner I received was quite dirty inside and out. This was not my usual experience with Lexus. It was very frustrating.