Mr. Quinn was a complete professional. He checked in with us frequently and kept us up to date with the progress of our vehicle!
10/24/2024
Sherrie W. VERIFIED CUSTOMER
Thanks Roberto and Lexus!
10/24/2024
Mindy P. VERIFIED CUSTOMER
Awesome service. Such classy staff.
10/24/2024
Ina H. VERIFIED CUSTOMER
My bill was more than I expected. There were mistakes in the amount for a couple of times.
10/24/2024
Amber M. VERIFIED CUSTOMER
Excellent customer service, addressed all of my concerns, and stayed in contact with me regarding the status of the service. I appreciate having a loaner vehicle available. Everyone was helpful, respectful, and professional!
10/24/2024
Chee-Hwa T. VERIFIED CUSTOMER
Great working with Billy!
10/24/2024
David H. VERIFIED CUSTOMER
Great service
10/24/2024
Emily C. VERIFIED CUSTOMER
My husband made an appointment for maintenance and discussed what needed to be done.
I get to the appointment and they had No record of discussion of what needed to be done. This the Second time this has happened.
Was told it would be1 1/2 hours to 2 hours…I wait for my car….it was 2 hours and 45 minutes.
10/23/2024
Karen B. VERIFIED CUSTOMER
I feel the guy Robert every time I encounter him.,he’s been on the rougher side matter of fact this is how it’s going to be. I don’t know it’s happened twice. There was paint on the drivers upper panel of the rental and I asked him to document that and he argued with me now because this is going to be a permanent record and that is not damage and I kept saying well I would feel better if it was documented because I don’t want to show up and have Lexus blame me for it.
10/23/2024
Karen C. VERIFIED CUSTOMER
I was told that the dent in my car could be fixed on the same date as my 20,000 service. That wasn’t the case so now I have to take time off on 2 separate days
10/23/2024
Phoebe B. VERIFIED CUSTOMER
Love the new facility and Roberto was great
10/23/2024
James B. VERIFIED CUSTOMER
Roberto is a super professiinal. Promote him! Great asset to your company.
10/23/2024
Joseph S. VERIFIED CUSTOMER
Roberto **** was great to work with! He is a very good at his job and took great care of us.
10/22/2024
Thomas J. VERIFIED CUSTOMER
Once again in a long line of services with COS Lexus I am completely satisfied! From the prompt service appointment to the quick service.
Professional through and through.
10/21/2024
Jacqueline H. VERIFIED CUSTOMER
Great job!! I love Colorado Springs Lexus!! The Service Department is second to none!!
10/20/2024
James T. VERIFIED CUSTOMER
My oil cap was removed for no reason and’s left off all the while my car was driven until I decided to check the Engine for what I was smelling after the service appointment .. May have caused damage to a very new vehicle.. Only Lexus has worked on this vehicle .. Beyond frustrated
10/20/2024
Stephanie L. VERIFIED CUSTOMER
The Lexus service providers are always top-notch!
10/19/2024
Kimberly P. VERIFIED CUSTOMER
Excellent service.
10/19/2024
James H. VERIFIED CUSTOMER
Phillip did a superb job. He is an excellent employee.