Billy was thorough, friendly and prompt! Great job.
9/13/2024
Anthony Y. VERIFIED CUSTOMER
10 out of 10
9/13/2024
Judith O. VERIFIED CUSTOMER
Poor communication from service team. Otherwise, the car runs beautifully and the new brakes feel great.
9/13/2024
John V. VERIFIED CUSTOMER
Yes satisfied with service, just wish my vehicle was washed. I washed it before taking it in and got it back with rain spots all over it .
9/13/2024
Ronda R. VERIFIED CUSTOMER
It was a pleasure doing business with you; your facility is great and your personnel very courteous
9/13/2024
Demetric B. VERIFIED CUSTOMER
I will say I was shocked about the price for my service. I just had the $55,000 mile service in San Antonio, TX. I wish your systems were connected because I wouldn’t have paid for a service I didn’t need at the time. The North Park Lexus dealer is the best, they only provide services needed and don’t just go off of what the computer states. They also provide a 10 percent military discount unlike your dealership! I probably won’t take my vehicle back.
9/13/2024
Maureen H. VERIFIED CUSTOMER
Excellent service! Thanks Roberto.
9/13/2024
Barbara R. VERIFIED CUSTOMER
Billy Bailey is wonderful! Thank you for hiring such a personable person! He ‘s one of the reasons I feel loyalty towards Lexus!
9/12/2024
Alice T. VERIFIED CUSTOMER
After the oil change no one reset the oil change notification light and the hood was still open. I had to come back. This seems sloppy to me.
9/12/2024
Jason L. VERIFIED CUSTOMER
I am very greatful for your service!
9/12/2024
Dan F. VERIFIED CUSTOMER
Long time Lexus customer....since 1990.
Have owned and thoroughly
enjoyed 7 cars across 4 models.
Today I had a 70K service performed
on my first visit to the dealership .
Great customer service.....
You'll be greeted by friendly,
very experienced staff,
housed in a brand new, modern,
state-of-the-art facility.
As promised, same day
turnaround,,no surprises
and a nice loaner.
Keep up the great work!
See you in 5K miles
for my next oil chsng
9/12/2024
Steve M. VERIFIED CUSTOMER
First off, I did not have my vehicle in for service. The last time my car was serviced there, customer service was horrible and I commented on it. Someone was supposed to respond on my dissatisfaction but no one from the dealership has contacted me. Again, customer service is horrible!
9/12/2024
Nate J. VERIFIED CUSTOMER
Billy is amazing, just like all of Lexus service providers. Billy always goes above and beyond, and that is why we will always own a Lexus. Amazing vehicles and the service compliments the Lexus name. Absolutely amazing! Thank you again Billy, and all the wonderful service folks! State of the art new building, could not be happier…
9/12/2024
Christina L. VERIFIED CUSTOMER
Great Service
9/11/2024
DAVID W. VERIFIED CUSTOMER
Robert is a super star! He is an A Plus professional!!!
9/11/2024
Tim J. VERIFIED CUSTOMER
I like the new facility. Communication from Phil was good. He was quick to respond to my text messages. Future communication Text is best.
9/10/2024
David N. VERIFIED CUSTOMER
I was very impressed with your new lot, and with the customer service. Phil was very accommodating and informative. He is a great asset to your company. I will definitely be back.
9/10/2024
Jennifer G. VERIFIED CUSTOMER
Thank you to Phil for a very seamless and positive experience today!
9/10/2024
Michele V. VERIFIED CUSTOMER
Yall unplugged my dash camera and then didn’t plug it back in. Are you insane!!!! Extremely careless and reckless with my families safety! Never do this again to your customers vehicles