The complete experience at Lexus was amazing. The facility is immaculate, organized, and customer friendly.
9/1/2024
Ken And. VERIFIED CUSTOMER
Bill does a very good job at your service depth He is knowledgeable and pleasant and keeps the customer informed.
9/1/2024
Christa W. VERIFIED CUSTOMER
Robert was very polite and knowledgeable. He was helpful in getting me a loaner for the day too.
8/31/2024
Don M. VERIFIED CUSTOMER
Thank you for taking care of my TPS issue so quickly, and even washing and vacuuming my car.
8/31/2024
Anmol P. VERIFIED CUSTOMER
Since the service manager was not there at that time, Rob helped us and he is fully aware of what we were most dissatisfied with.
8/31/2024
LOLA P. VERIFIED CUSTOMER
Didn’t I already complete this?
8/31/2024
Mary M. VERIFIED CUSTOMER
My car is working fine and everyone was friendly.
8/31/2024
Lanette J. VERIFIED CUSTOMER
Billy and Roberto helped me today and the service was impeccable as always
8/31/2024
Herb L. VERIFIED CUSTOMER
Were it not for the rescue of your shop’s reputation by Donte Clark, a consummate professional, I would have been aghast at the arbitrary, capricious and unreasonable position taken by your service dept. representative who attempted to charge me $206 for a 10,000 mile service BECAUSE MY ODOMETER READ 11,000 miles. I have already engaged Lexus Corporate in Plano on this issue.
8/31/2024
Luli W. VERIFIED CUSTOMER
Robert was very professional and kept me informed. I appreciated his help very much.
8/31/2024
Jessica B. VERIFIED CUSTOMER
Roberto had amazing customer service and made me feel comfortable expressing my concerns.
8/31/2024
Raymond B. VERIFIED CUSTOMER
Great customer service !
8/30/2024
Judith M. VERIFIED CUSTOMER
He was great and listened to any concerns I had.
8/30/2024
James M. VERIFIED CUSTOMER
Seems to me it took a long time for routine service 3 hrs.
8/29/2024
Daniel W. VERIFIED CUSTOMER
Thanks guys
Dan Westbrook
8/29/2024
Edgardo R. VERIFIED CUSTOMER
Great service
8/29/2024
Louise B. VERIFIED CUSTOMER
Robert Luger is always knowledgeable, professional which is why I trust this Lexus servicing department. I know my car is getting the best service. He always follows up from drop off to pickup.
8/29/2024
Gary G. VERIFIED CUSTOMER
My personal thanks to Dante for taking care of me when I returned your rental car after your CEO/President was at the podium thanking the honored guests at your Grand Opening. He went out of his way to find my car and the service paperwork and to collect the amount that was due.
Dante was wonderful!!