Roberto was knowledgeable and informed us of what was to be done and the estimated cost. He took time to explain important features of the loaner car and didn’t just hurry us off. We have dealt with many service advisors at Lexus over many, many years and he is the best one we’ve had since Johnny.
8/16/2024
Scott H. VERIFIED CUSTOMER
Very attentive w great communication..
8/15/2024
Alan S. VERIFIED CUSTOMER
Appreciate Billy finding a part for our GX 460 vehicle at a nearby Toyota dealership, so we could get back to Texas the same day!
8/15/2024
Jonny N. VERIFIED CUSTOMER
Roberto and your service technicians are the best. They went over and beyond with the service of my car. Roberto is very caring and very knowledgeable and helpful. I give him 10+ stars for his service excellence. He is the reason I will be coming back. Thank you so much for hiring a great guy!
8/15/2024
Nishedh G. VERIFIED CUSTOMER
Car wasn't washed this time and the maintenance indicator is still on after service. I am from pueblo have to drive all the way to springs. Unlike other times , not satisfied this time.
8/15/2024
Jon W. VERIFIED CUSTOMER
Shortage of service representative when I was there. Customers were lined up in the area not knowing what to do next with no clear instructions.
8/14/2024
Zachary R. VERIFIED CUSTOMER
Staff was attentive, professional, and fast. Great service center experience!