Definitely felt today that folks were not happy to be working or to be bothered. While my service was prompt, there was no warmth or inklings of a bit human courtesy. Perhaps they were stressed or something is going on given Southern California is burning down. But, I sensed this and it shades what I am going to bring up next:
Though it had nothing to do with my service today, I am very disappointed to learn the warranty I had on the vehicle had expired …before the rest of the repairs it required were performed. (Which were known by the service team). I had been waiting since before Thanksgiving 2024 to receive a call about when I can bring it in and have a loaner car. Now it seems that the call never came cuz it pushed us over when the warranty expired. It felt intentional, and I can’t help but feel disappointed measures like that were taken to prevent us from getting our vehicle serviced under warranty.
1/11/2025
David G. VERIFIED CUSTOMER
Perfect..
1/11/2025
Frea I. VERIFIED CUSTOMER
I am very upset with the labor charge. I was charged $641.46 for few services that was done on my car including oil change , coolant , dot 4, t/b cleaner.
1/11/2025
Sam D. VERIFIED CUSTOMER
Great customer service
1/11/2025
Jeanne D. VERIFIED CUSTOMER
Everyone was friendly and efficient . I love the feeling I get from everyone like they are a family and welcome me into it. I think that starts at the top with management. They all really care. I was there for a smog check, and they checked tires and more. They also washed my car. I will always buy and keep my cars serviced at CARDINALE WAY in Seaside:
1/10/2025
Elenita P. VERIFIED CUSTOMER
Satisfied
1/9/2025
Micah C. VERIFIED CUSTOMER
Last time it came back washed as well as serviced. That was great. Not this time.
1/9/2025
Cassandra F. VERIFIED CUSTOMER
Jon and his team were very professional and helpful. My car was ready when promised .
1/9/2025
Pamela L. VERIFIED CUSTOMER
only critique): took too long was there for oil change/tire rot. and
windshield wiper air filter exch. that resulted in 4 hrs labor charge very
expensive. good service otherwise. pl
1/8/2025
Bubba J. VERIFIED CUSTOMER
Personification of CLASS! Thanks for your professionalism I really wit I felt like I was In Beverly Hills top of the line service! If I had the money I would’ve tipped everyone at least 100$ Thanks Jon U and Your entire team R a Class act Much Respect! Thank YOU FOR THE LOVE AND THE POSITIVE EXPERIENCE! HNY??????????????????????????
1/8/2025
Becky P. VERIFIED CUSTOMER
Thank you
A well oiled business!
1/8/2025
Ben Patti. VERIFIED CUSTOMER
Jon and the team are top notch!
1/5/2025
Michael D. VERIFIED CUSTOMER
The best
1/4/2025
P VERIFIED CUSTOMER
Jon was awesome in helping me out and very patient when answering the question I had. Very solid guy! GMC is lucky to have him.
1/2/2025
Raphael C. VERIFIED CUSTOMER
Excellent work, thank you!
12/29/2024
Rolean E. VERIFIED CUSTOMER
Thank you for your awesome service!! And thanks to the shuttle driver, he was very friendly and relatable.
12/28/2024
Jeffrey G. VERIFIED CUSTOMER
Why charge so much for a new piece of plastic!?!?!
12/26/2024
Logan H. VERIFIED CUSTOMER
Jon is great!! Thank you!
12/22/2024
Jeffrey D. VERIFIED CUSTOMER
Very profesional cost given was correct and repairs on time
12/19/2024
Hossam A. VERIFIED CUSTOMER
The best customer service ever.
I am already happy was my car.
And I wanna appreciate Mr. Chad royal And his team.
Thank you so much.