My settings changed including my seat. I have been unable to reach anyone to discuss this
1/5/2025
Loren H. VERIFIED CUSTOMER
I will always use the Hyundai service because of your staff like Joseph
1/5/2025
John S. VERIFIED CUSTOMER
Great service!!
1/4/2025
Linda H. VERIFIED CUSTOMER
Thank you for the prompt service. I appreciate the team of emoyees.
1/4/2025
Jennifer S. VERIFIED CUSTOMER
Great! Thank you
1/4/2025
Robyn W. VERIFIED CUSTOMER
So far, all seems good.
1/4/2025
Napoleon A. VERIFIED CUSTOMER
Quick and friendly service
1/3/2025
John U. VERIFIED CUSTOMER
So far, good ride. Thanks for the service.
1/3/2025
Bernard M. VERIFIED CUSTOMER
Please don’t take this wrong because everyone I dealt with was wonderful, competent and cordial. However I was moderately disappointed in how long I had to wait. My appointment was at 10:30. I arrived at the service department a little after 10:00 after driving 2 hours to get there. My Santa Cruz was finally ready a little after 2:00. I know the service couldn’t have taken over an hour. Like I said I’m not angry. I just wish that if I have to have service done again I hope that it could be expedited a bit since I live so far away. I’m very happy with what got done. I just wish I hadn’t had to sit around for four hours for a repair that I know took less than an hour. I don’t want anyone to get in trouble for my comments. I just would appreciate it if I could get in and out a bit quicker next time. By the way I LOVE my Santa Cruz. Thanks for doing such a good job on it.
1/3/2025
Larry F. VERIFIED CUSTOMER
It was andy
1/3/2025
Barbara H. VERIFIED CUSTOMER
Zachary was great but the same warning and red light came on today. I’m trying to call the service department again to let them know.
1/2/2025
Sarah R. VERIFIED CUSTOMER
Kept my car for 6 days. I had to call twice to get any updates at all during that time. Failed to understand the issue as described. Didn’t solve the issue.
1/1/2025
Michael B. VERIFIED CUSTOMER
Drew was respectful, courteous and professional. I felt that he really listened to me and showed a willingness to satisfy my concerns. I wish I had purchased my Ioniq 5 from Planet Hyundai instead of Mcdonald Hyundai just from my experience with the service department and Drew.
1/1/2025
Gena N. VERIFIED CUSTOMER
Mr. Rosewell was a true gem to work with today. He was kind, professional, and patient when helping with a situation with my vehicle. He provided his contact information, so I could ask follow up questions during the day. I hope to work with him the next time I service my vehicle.
1/1/2025
Thom C. VERIFIED CUSTOMER
The most efficient and fastest service appointment I’ve experienced. One small advice is to keep in mind that most of the time customers have had to make changes to their daily schedule to bring in the vehicle for repairs or service, that in itself should be taken into consideration when scheduling rides to and from dealership.
12/30/2024
Taylor P. VERIFIED CUSTOMER
Zach was great! Definitely deserves props for how well he handled the whole situation and interaction. Pleasure doing business!
12/29/2024
Kathern W. VERIFIED CUSTOMER
Quicker than I thought it would take!
12/29/2024
Rosemary M. VERIFIED CUSTOMER
Polite answered my questions, called me back in a reasonable time frame. I was satisfied
12/29/2024
Laurie M. VERIFIED CUSTOMER
Zachary was great! He got the car done quickly & his customer service was fantastic.