Planet Hyundai Auto Repair Service

Joseph was great. Very professional and heloful

Zach did a great job of under promising and then over delivering when it came to setting expectations with how long the service would take.

Drew was very helpful and I look forward to planet Hyundai being my go-to service shop for my new Ioniq 5.

I made an appt. to bring the car in for a checkup. When I got there I was THEN told I have to leave it for 3 days. I scrambled for a ride home. I called on Saturday morning, day 3, at 833am. I was told they are bringing the car around to start working on it. I then called at 2pm to which I was told no work had been sobe on it. I told them I need it but 4pm at this was the Saturday before Christmas and had been out a car since Thursday. I show up at 4p. No work had been done on it ay all. I will never be back!!! How can you be so very inconsiderate on such a big holiday. If I had not called I would have had no car at Christmas! Heartless, rude, inconsiderate! Never again!

This was actually my poorest experience with your service. For some reason your text with the results of my inspection came 90 minutes after I had already paid and left. It included one item I might have considered doing and one item related to alignment that I thought was already happening. It was confusing compared to normal. Plus I did not get the car wash included in my package.

Very good and fast service.

Very helpful and not pushy. Two things I appreciate as a woman coming into a car shop. Thank you!

Love your family at planet Hyundai. Keep up the good work.

Raymond was great. Vehicle was done sooner than expected. Also charged it up to 80 percent and ran it through the car wash! Was not expecting that. Nice bonus!

The customer service was great. Nice , friendly & knowledgeable

I wish we had a discussion about any warranty left on my current original battery that I might have since I had purchased all the extra maintenance coverage programs offered at time of car purchase

Zach was great to work with and communicated exceptionally well.

Ethan was very knowledgeable and courteous!

Had my car serviced and unfortunately, my experience was far from satisfactory. While I initially went in for routine maintenance, I encountered multiple issues that reflected poorly on your attention to detail and customer service. First, after having my cabin air filter replaced, I immediately noticed a strange noise coming from the blower motor. Upon inspection, I found debris left in the fan area, which was likely a result of your careless work. This was frustrating but manageable compared to the more serious problem I discovered next. After the service, I realized one of my rear tires was missing a lug nut. This happened after you rotated my tires, and you somehow let me drive away without all lug nuts in place—an alarming oversight that compromises the safety of my vehicle. When I brought it back to get fixed, you corrected the issue, but no additional compensation or effort was made to address the inconvenience and risk I had been subjected to. This experience left me questioning your quality control processes and your commitment to customer satisfaction. For a service center that claims to be professional, these types of errors are unacceptable. I will think twice before returning and would caution others to double-check their work if they go to your service department.

Joseph has been helpful in answering our questions.

Very satisfied glade they could fix without making another trip

I was hoping the check engine light was a simple reset, but your team determined a real problem. It was completed quickly, in less than 48 hours,

Andrew was very professional and helpful.I will definately take ny car to Planet Hyundai again.

Joseph was friendly and helpful. Job was was done on time as promised.

Drew was great! I appreciate the attention to guest satisfaction and keeping my bottom line in mind. Thanks!