Very good experience. Great customer service and an excellent loaner vehicle. The process was efficient and thorough.
12/11/2024
John S. VERIFIED CUSTOMER
Andy did a great job helping me with my car today.
Many kudos to him and the service team at Planet Hyundai!
-John S
12/11/2024
Randi K. VERIFIED CUSTOMER
Zach is very helpful and patient. He's great at explaining things and talking through different service options. I like having someone that i can rely on and the same person to visit each time
12/11/2024
Maria C. VERIFIED CUSTOMER
The employee was very helpful.
12/11/2024
William M. VERIFIED CUSTOMER
Ok
12/11/2024
Robert L. VERIFIED CUSTOMER
Thanks so much for your support and your service. I will be sending customers to you in the future.
12/10/2024
Krista C. VERIFIED CUSTOMER
Ethan was friendly and knowledgeable. Thank you Ethan
12/10/2024
Patricia B. VERIFIED CUSTOMER
He was very friendly and covered all of my needs for service! Thank you!
Patty
12/10/2024
George D. VERIFIED CUSTOMER
This car is the first service check at 8000 miles, and I’m so happy to have found your facility.
I bet Andy at the service counter and from that point on was treated first class.
I am sold on becoming a steady customer and I have two Hyundai palisades
And please thank Andy for me
12/10/2024
Carlo B. VERIFIED CUSTOMER
At the check in I reported to the rep that the car when starting in cold weather would make a screetching noise for few seconds. The rep said that in such case I had to leave the car for at least 24 hours. I reiterated that the noise would come up only in a very cold weather like Breckenridge where I spent the winter and not in a weather like Denver, so I suggested to check the tension of the distribution belt just to make sure, but he answered that they could have only a visual check, I answered that the visual check was made already last March for the 8,000 check up and the problem was still there, so I asked again to check the belt tension as it was the only way to verify that at least there were not any mechanical/motion issue, but he answered again that the only thing they could do was a visual check. At that point I realized that was a mute point continuing discussing with a deaf or not cooperative person and let it go. As I expected they changed the oil and the car was ready to go without any feedback to me regarding the "visual" check and the problem is still there. Now it is the second time I service the car with you and my trust in your reliabilty is very low.
12/9/2024
Johanan F. VERIFIED CUSTOMER
Zach was awesome!
12/9/2024
Justin R. VERIFIED CUSTOMER
Thank you. Zach and team did a fantastic job. I appreciated the multipoint inspection video by the tech too.
12/9/2024
Jacob N. VERIFIED CUSTOMER
Zach was amazing kept me well informed and updated through the whole process
12/9/2024
Judith Z. VERIFIED CUSTOMER
Super!
12/9/2024
Michael W. VERIFIED CUSTOMER
Once again, Zach was a courteous and efficient service advisor. He does a great job.
12/8/2024
John D. VERIFIED CUSTOMER
Good communication.
12/8/2024
Kelli H. VERIFIED CUSTOMER
Great service thanks
12/7/2024
Virginia N. VERIFIED CUSTOMER
Absolutely I will
12/7/2024
Mary K. VERIFIED CUSTOMER
Good Service, Joseph does a great job as a service tech. He is kind and professional. Explains service issues well and he follow thru and communicates well. Mary