Planet certainly delivered a better experience than I expected.
11/17/2024
Sherman P. VERIFIED CUSTOMER
We came in for an oil change and your dealership did not reset the oil life reminder. Zack was also not present when we picked up the vehicle.
11/17/2024
Paulette F. VERIFIED CUSTOMER
Joe was terrific!
11/17/2024
Chrissy H. VERIFIED CUSTOMER
The service was great!
11/17/2024
Lynette G. VERIFIED CUSTOMER
I asked for them to do whatever the car needed and they didn’t change the engine or cabin filter, but then marked it down that it needs to be done and they recommend it. I would have liked if they just completed it in this visit or asked if I wanted them to at least.
Thank you.
11/16/2024
David M. VERIFIED CUSTOMER
Very poor service. I left my car in for three days and they said they couldn’t find the problem. The same issue happened with my car 12 months ago, they know what was done to fix it then and wouldn’t do it this time. I will never return to planet Hyundai For service Or to purchase a vehicle for that matter.
11/16/2024
Robert M. VERIFIED CUSTOMER
Eithan was great. The work was done quick. Waiting room was quiet.
Excllent service.
Thanks.
11/16/2024
Michelle H. VERIFIED CUSTOMER
Raymond is awesome! I love how he allowed me to give a detailed account of the circumstances and worked with the service team to get my car back up to 100%!
11/16/2024
Brenda K. VERIFIED CUSTOMER
Very pleased with my experience. Joseph Shirley was very professional and communicated well with findings. I appreciate that I was able to get my vehicle in and serviced and back the same day. Thank you so very much to your entire service department!
11/16/2024
Gloria G. VERIFIED CUSTOMER
The service person that originally worked with us was not forthcoming with information about parts coming in.
11/15/2024
Donald G. VERIFIED CUSTOMER
Joe was great to work with!
11/15/2024
Keplen Craigmile. VERIFIED CUSTOMER
Joe was great
A+
Thanks Planet
Kep Crabb
11/15/2024
David W. VERIFIED CUSTOMER
Straight forward no BS. It’s what a consumer loves.
11/15/2024
Daniel B. VERIFIED CUSTOMER
I have been doing business with your service department since 2007.. Until recently, I used to receive a washed car on completion of service.
I understand if the weather is inclement why it would not be washed. However, my service this week did not have inclement weather, and my car was not washed.. If you Changed your policy I would appreciate knowing it. Car wash is a service. I appreciate one of the reasons I return to Planet Hyundai
11/14/2024
Joseph R. VERIFIED CUSTOMER
Very friendly and on time
11/14/2024
Geralyn K. VERIFIED CUSTOMER
Service greatly improved from last few years. I especially appreciate the car wash after the soppy weather we've had lately.
11/14/2024
Bret D. VERIFIED CUSTOMER
You left trash in my car and it took two days to finish.
11/14/2024
Rodney G. VERIFIED CUSTOMER
All good
11/14/2024
Nicholas G. VERIFIED CUSTOMER
My car was returned to me with an outstanding issue that made it undriveable for any extended period. The car was returned to me at 2:00pm and I had to bring it back to the dealership the same day at 6:00pm because the car will not maintain operating temperature, indicating that the thermostat has likely failed open. This is something that should have been caught by the technician before the car was returned to me.
11/14/2024
Gene C. VERIFIED CUSTOMER
Twice now I have been treated right by Planet Hyundai. Right now I completely trust your dealership and service.