Joseph was pleasant but busy with another customer. Both Ethan and Zach knew that I had been waiting too long and were the ones to make my experience so good!!
10/28/2024
Daniel R. VERIFIED CUSTOMER
Ray was good, + I assumed a recall items and everything went as scheduled. It's hard to tell from the dashboard, but I trust the computers aboard, and your assurance
10/28/2024
Annette C. VERIFIED CUSTOMER
Friendly and efficient
10/28/2024
Carol A. VERIFIED CUSTOMER
I was there 2 times in a 2 week span for an engine light issue on a 5 month old car. First experience was with Andy Roswell. He was rude and condescending. More respectful once my husband got there but still a jerk. Next experience was with Ethan Stigall. Nice young man but poor communication. Did not reach out about the car and did not return phone calls. My husband called Mitch Sandoval several times and he conveniently was never in and didn’t return calls. Only good experience was with Drew Smith who seemed to care about customer service. I won’t be back there for service.
10/27/2024
Charles F. VERIFIED CUSTOMER
Zach was good customer service
10/27/2024
Nicole D. VERIFIED CUSTOMER
I Wasted a trip down to the service center having to take off work only to come to find out that my Hyundai ionic doesn’t recommend a service visit until 8000 miles. When you call to make an appointment that’s something that they should ask so that now I don’t have to takeoff more work to come back in 2000 miles on my vehicle.
10/27/2024
Kathlene S. VERIFIED CUSTOMER
Ethan was so friendly and helpful. I would recommend him as a service advisor to all my family and friends.
10/27/2024
Renee O. VERIFIED CUSTOMER
Ethan has great customer skill's I was happy with Ethan.
10/26/2024
Patricia S. VERIFIED CUSTOMER
Had a good experience.
10/26/2024
Graham K. VERIFIED CUSTOMER
Tailgate still makes an unacceptable noise
10/26/2024
Julie S. VERIFIED CUSTOMER
My Service Attendant was very kind and thorough with every detail. I’ll be back! :)
10/26/2024
Andy D. VERIFIED CUSTOMER
I picked up my vehicle from service on Monday. The technician was not able to duplicate the problem with the nav system. As soon as I picked it up it started looping. I pulled into the service bay and an advisor recorded a video of the issue with his phone. He said Joseph was not available and the technician that worked on my car for this order was not in till Tuesday. He said he would give the technician the video and have Joseph follow up with me. I have heard nothing this week.
10/25/2024
Janet C. VERIFIED CUSTOMER
Evan was upfront with the possible timing of checking my vehicle. The service team was great and completed the issue quickly. Thank you.
10/25/2024
Abby T. VERIFIED CUSTOMER
Joseph was very nice and helpful. I was disappointed with how long it took to get a fog light fixed on my car since I made an appointment on Saturday morning and it was ready until Wednesday — causing me to have to find alternative transit to get to work during the week without a car.
10/25/2024
Michael W. VERIFIED CUSTOMER
Zach has once again been efficient, courteous, and very helpful.
10/24/2024
Karen N. VERIFIED CUSTOMER
Great service
10/24/2024
Richard B. VERIFIED CUSTOMER
He did a great job. He communicated well. Very helpful as well.
10/24/2024
Magdalena C. VERIFIED CUSTOMER
Service is great Raymond was absolutely polite and knowledgeable. The service took less time than expected! Thank you.
10/23/2024
Janette Louise. VERIFIED CUSTOMER
Too many to list here.
We will be in touch.
Thank you.