Planet Hyundai Auto Repair Service

Ethan is very helpful, knowledgeable, and professional.

Drew was amazing. Extremely communicative and attentive. I appreciate his help and the video the mechanic sent. It’s still be a tough experience, buying a new-to-me car and having so many issues right from the beginning though. I do appreciate Drew’s willingness to help and fit me in. The only negative experience at this time is having issues with a truck I spent several thousand dollars on in less than 500 miles. Hopefully it’s the end.

Always happy with employees and service!!!

Awesomeness service! Even offered a free lyft to the malll

Zach was such a pleasure to work with. He was so kind showed me how to get upstairs just a pleasure and so polite. I will be asking for Zack again for my next service.

Exceptional service!

Joseph Shirley was the Best! He assisted me with my Sonata after Drew was unable/unavailable to proceed with my case. He had previously worked with me when I brought the car in for the recalls (6). He explained thoroughly what work would need to be done and explained future work. I truly appreciate Joseph and Drew's courteous behavior towards me.

Joseph was such a pleasure to work with. He showed compassion when my car broke down and was fantastic at communicating next steps and what step of the process my car was in. I have friends that go to the Arapahoe Hyundai and I raved and spoke so highly about Planet that they are going to use Planet now in the future for any services needed. Thank you so much Joseph!!

Usual excellent service. It’s comforting to have a review of the vehicle by your service people. Nice , helpful and professional.

He was knowledgeable, efficient, and went above and beyond! He definitely has given me a positive impression on planet Hyundai’s customer service and integrity. Thank you!

He was very knowledgeable on all the services and was thorough in his explanations of them. Very kind and straight forward with what repairs would be necessary and what might not be.

Raymond was terrific

This was a seamless experience. Raymond was very professional, cordial and went the extra mile regarding my maintenance agreement. Kudos all around for this location!

Been a Planet customer for years. Very satisfied

Zachary was great with communication and took the worry away from letting someone else fix my vehicle. From a mechanic and customer perspective he did fantastic

The experience was thorough, professional and expedient. Thank you.

Great customer service answered all my questions & conerns

Zach is always nice, but having one agent that can answer my questions proved to be extremely frustrating. I brought my car in at 7:30am for a simple software update for the recall. I called at 2pm when I was suppose to get out of work and instead of answering about the progress on the car by the answering agent, they transfered me to Zachs voicemail. I left a message and didn't hear back. So I called at 3:30pm, working late since I couldn't go home without my car. Again, the answering agent would simply help answer, they said they would send an email. Again, nothing for over an hour. I finally got a simple text just before 5pm saying the car was done. I had to call to setup the Lyft ride there. I finally got to the dealership at 5:30 and I was going to be late to an appointment at 6:30. I stood at Zachs desk waiting for him to finish assisting the previous customer. It wasn't until I got on the phone with my husband to help me make my appointment that someone else finally noticed me waiting and assisted me. Everyone was super nice but the process your company has with making it so difficult to communicate with the customers made me so late to my appointment I ended up having to cancel. A simple software fix shouldn't have turned into an 11 hour ordeal. To this day, I still don't understand why it took so long as I was never able to discuss this with Zach and apparently nobody else is able to help me. Please change your policy...

Fast turnaround for my vehicle repair.

I wrote down my number clearly and they called the wrong number.