He was very nice and helpful to let me know what services I needed done. Thank you.
7/10/2024
Martin H. VERIFIED CUSTOMER
Very professional and helpful. I had a very good experience.
7/10/2024
Timothy G. VERIFIED CUSTOMER
Fine job
7/10/2024
Nicole S. VERIFIED CUSTOMER
Great service!
7/10/2024
Rhonda L. VERIFIED CUSTOMER
It took two weeks to get an appointment then the appointment was two more weeks away. Then when I finally get in they told me I needed parts (they could have found that out the day I bought it). Then they said parts would come in 2-3 days, a week later my husband goes in and now they can fix next week.
7/9/2024
Christine H. VERIFIED CUSTOMER
Ethan made me feel like he understood my concerns with the smell coming from my car. He said it is better to have it checked and be safe for traveling. I appreciated his concern and immediate attention to getting it looked at. The peace of mind was comforting!!
7/9/2024
Nicole M. VERIFIED CUSTOMER
I an oil change 2 weeks ago. Day after I noticed I had an oil leak (that was not present before my service). I was told my oil pan needed resealing. It's now a week later and I have another oil leak and will need to bring my car back in to get looked at AGAIN, taking time away from work for the 3rd time in 2 weeks. I'm not sure what's changed, but quality of service in the service department seems to have gone downhill in the past few years. I used to get videos and full notes of all of my multi-point inspections with my services, and I have not received one of those in a long time. Additionally, it seems there's a whole new team of service department service representatives every time I come in, which makes it seem less friendly.
7/9/2024
Shirley B. VERIFIED CUSTOMER
They set the mileage wrong on the computer so now I have to drive 30 mins back tomorrow morning and have it set correctly ????????????????
7/8/2024
Ronald N. VERIFIED CUSTOMER
N/a
7/6/2024
Arthur M. VERIFIED CUSTOMER
Great job, Zach! Professional, efficient, easy.
7/6/2024
Carey B. VERIFIED CUSTOMER
Service person was impossible to get a hold of
7/6/2024
Geoff M. VERIFIED CUSTOMER
Ethan took great care of me and my vehicle. He went above and beyond to help me. Thanks!
7/5/2024
Myra E. VERIFIED CUSTOMER
Discovered the problem and ordered part right away so repàir was done quickly àfter part arrived
7/5/2024
James M. VERIFIED CUSTOMER
Joseph got our scratch taken care of so we were able to pickup the car after lunch in Golden.
7/4/2024
Delores G. VERIFIED CUSTOMER
Ethan was very nice , kept me inform and I appreciate the good job he did.
7/4/2024
Geraldine G. VERIFIED CUSTOMER
Great!!!
7/4/2024
Julieanne R. VERIFIED CUSTOMER
I addressed the problem with the service advisor. Two service advisors said they would be with me. Customers came in after me that were waited on before me. Then when I had to wait 2 hours for an oil change and to look at a low tire. As I was told that only one guy working. Service advisor tried to sell me tires. I'm so confused. Why am I just hearing about wires showing on the inside of my tires and bald on the inside. I come every 3 months. Then when I go to leave I asked if they are going to wash the car? The answer was no. What in the world happened?
7/4/2024
Deb R. VERIFIED CUSTOMER
Great service.
7/3/2024
Jason A. VERIFIED CUSTOMER
Drew was incredible. Great customer service, in fact the best I’ve encountered as a member of Planet Hyundai.
7/3/2024
Jason W. VERIFIED CUSTOMER
Great job, Ethan. It was nice working with you. Thanks.