I was taken care of. Told the additional service needed and was back home in record time.
6/27/2024
C. Michael. VERIFIED CUSTOMER
Ethan was very thorough and his interaction with me was exceptional.
6/27/2024
Alexander F. VERIFIED CUSTOMER
Ethan was great. There were some technical issues and a big line, but Ethan took it all in stride and was patient and efficient.
6/27/2024
Paula N. VERIFIED CUSTOMER
Great service! Trustworthy.
6/26/2024
Ali C. VERIFIED CUSTOMER
Great job thank you
6/26/2024
Laurie W. VERIFIED CUSTOMER
Very efficient. No upsetting. Respectful.
6/26/2024
Paulne H. VERIFIED CUSTOMER
They did not rotate the tires like they said they would
6/26/2024
Julie Anne. VERIFIED CUSTOMER
Friendly, efficient - well done!
6/26/2024
Dorothy H. VERIFIED CUSTOMER
Ethan was very professional and accommodating.
6/26/2024
Leon J. VERIFIED CUSTOMER
I was told by another service adviser on my last oil and filter change May of 2023 that I had 1 free oil and filter change left, so I thought when I went in June 24 for service the oil and filter change would be free under the service plan purchased when I purchased the car in October 2017. Maybe the service adviser in 2023 didn’t know what he was saying. I wasn’t expecting the charge this time. I feel someone lied to me.
If service manager wants to talk to me, can call me at ****-****-xxxx. Leon
6/25/2024
Robert O. VERIFIED CUSTOMER
Great service!
6/25/2024
Susan B. VERIFIED CUSTOMER
I left it in there from Friday until Monday and no one had time to look at it. I need my vehicle for work, so a better system of managing time and procedures would be helpful. I was told I was “in line for a loaner car, #21,” but there were loaner cars just sitting there. It is unrealistic to expect people to leave cars all week until you get to them. I’d be happy to bring it back at a scheduled time, when I can use a loaner or know when it will be done.
6/25/2024
Bill D. VERIFIED CUSTOMER
As I have mentioned on Google review. Your team is exceptional.Your service is Professional and personal. It is evident that you Lead mechanic is personally involved and takes it upon him self to make sure repairs are done well.One thing I would say would be nice. If the vehicle is going to need to stay over night or for a few days. It would be nice to have a text telling us so we can plan not having transportation for the timebit us in the shop.
Otherwise Your the best garage I have come across in a long while.
Thank You
6/25/2024
Edward R. VERIFIED CUSTOMER
Ethan was a pleasure to deal with, he was very friendly and had my car ready in much less time than I was expecting.
6/25/2024
Lynne S. VERIFIED CUSTOMER
Joseph provided excellent customer service and was very available to answer questions!! He was always very professional and courteous!!
6/24/2024
Neil R. VERIFIED CUSTOMER
Took 8 days to complete. Do not agree with not assigning amnother
Technician when the one who was given the work is not available.
Technician diagnosed the problem incorrectly at first. This added to the time to complete. I did not receive proper attention.
6/24/2024
Audrey M. VERIFIED CUSTOMER
Only one comment. I wish they would have called me with the findings on the point inspection they did. I would have told them over the phone to go ahead and take care of the 2 things that needed attention. Instead I came all the way back in to the shop to find out the results. I agreed to have the belt and spark plugs taken care of that same day. So I was Lyfted back to my house while that piece of the work was done.
6/23/2024
Lance J. VERIFIED CUSTOMER
Entrance was confusing, had to wait for assistance even though there were 2 employees that appeared to be doing nothing - one on her phone. I was a bit confused by the service I would be receiving. Asked for a oil leak to be looked into and was told I'd have to make a different appointment. After about an hour, I was notified a Leah had been going and would need to leave overnight if I wanted it fixed. I did abs was notified in the morning the car was ready. Was not told what work was was done, no video was sent, had to ask. Exit was confusing. My dirty car was brought to me. Covered in pollen and hot from sitting in the sun. Not impressed overall.
6/23/2024
Darleen M. VERIFIED CUSTOMER
Great service. So satisfied
6/23/2024
Kelsie S. VERIFIED CUSTOMER
Cody went above and beyond to make sure the job was done right!