The interaction was absolutely excellent in every respect
6/20/2024
Debbi S. VERIFIED CUSTOMER
We are still looking for information about our windshield claim and can’t seem to get any information about the status of it
6/20/2024
Avery M. VERIFIED CUSTOMER
Everyone was so kind and awesome! Thanks
6/20/2024
Tara H. VERIFIED CUSTOMER
Satisfied with the service. He checked me in the night before. Joseph Shirley was knowledgeable and professional. The services were supposed to take 2 days, but I got the car back that morning. Thank you!
6/19/2024
Jeffrey L. VERIFIED CUSTOMER
Was told the work would take about two hours and it actually took 3 1/2 hours. Other than that, it was a good experience.
6/19/2024
Tara H. VERIFIED CUSTOMER
The service we received was probably the worst I have ever had. I’m not sure there is anything to like about Planet Hyundai. The buying experience wasn’t great and now our first service experience was a complete failure. If someone wants to reach out we can get into details, but I doubt there is anything you can do to fix the relationship going forward
6/19/2024
Robert H. VERIFIED CUSTOMER
They never got to it
6/18/2024
Jeffrey K. VERIFIED CUSTOMER
Excellent service! Above and beyond expectations. He should be the template for your service team.
6/18/2024
Russell P. VERIFIED CUSTOMER
Cody was very professional and kept me posted on the status of my vehicle. Very pleased with his customer service.
6/17/2024
Cheryl G. VERIFIED CUSTOMER
I knew you had over booked so I was ready for a wait, just happy job was done correctly and Cody kept me in the loop . I will continue being a customer. Thank you
6/16/2024
Randall D. VERIFIED CUSTOMER
I made an appointment to replace a fuse, dropped my car off and drove 20 minutes back home only to be called back because they didn’t have my fuse. Not very organized, and they wasted an hour of my time.
6/16/2024
Angela B. VERIFIED CUSTOMER
Found a nail in my tire and fixed. That’s A+ service!
6/15/2024
Rachel L. VERIFIED CUSTOMER
Zachary was very helpful and thorough in evaluating what needed to be done on my car. I felt he was honest. I appreciate that he did not recommend any unnecessary services, and charged what I feel is a fair price. He was kind and the service went quicker than I expected.
6/14/2024
Sue J. VERIFIED CUSTOMER
When I dropped my car off and when I picked it up the representative assigned to me made know acknowledgment that I was there. In fact whe I picked it up he had a 3-5 minute conversation with co-worker
6/14/2024
Keldyn P. VERIFIED CUSTOMER
I have no words to describe Cody’s complete failure to communicate.
6/14/2024
Jackie W. VERIFIED CUSTOMER
Thinks you.
6/14/2024
Nicholas R. VERIFIED CUSTOMER
Zachary was able to answer all of my questions and give me updates whenever he had new information to give me. I had a great experience