Andrew was very knowledgeable, friendly, patient, answered all my questions. I live about 90 miles away, and was happy I made the trip. My experience buying the car at Planet Hyundai was positive, and working with Andrew was also very positive.
1/24/2025
David G. VERIFIED CUSTOMER
I questioned Raymond about the amount of oil my vechicle held. I had brought in my own oil and filter and thought I would be getting some back as I had in the past.
I forgot that in the past I had brought in 6 quarterly where as this time I had only brought in 5. Raymond checked with the Tech (David) and reassured me that the correct amount had been replaced... inbfact they had to add the .10 quart of oil that I had failed to provide this time
Raymond was a true professional in dealing with me. I did call him back and let him know that I had checked my past receipt and he was indeed correct on the amount of oil my Santa Fe held.
He also corrected the mileage showing on my invoice as his smart pad had not submitted the correct mileage.
Thank you Planet Hyundai!
1/23/2025
Angela R. VERIFIED CUSTOMER
All went well ! Additionally, Joseph was cordial and efficient. Thank you!
1/23/2025
Caroline R. VERIFIED CUSTOMER
As always service and personnel were excellent.
1/23/2025
Patricia R. VERIFIED CUSTOMER
Thanks
1/22/2025
Caroline D. VERIFIED CUSTOMER
I really appreciated how respectful and straightforward Mr Andrew was
1/22/2025
Michael C. VERIFIED CUSTOMER
rZachary was very professional and friendly. He got my car finished when promised . Very happy with his service.
1/22/2025
Nancy B. VERIFIED CUSTOMER
You’re welcome
1/22/2025
Jack R. VERIFIED CUSTOMER
When we first went in we did not feel like we were a valued customer. Somehow communication did not feel comfortable. When we picked up vehicle he was very accommodating and explained everything thoroughly. As we have some intermittent problems it was a difficult diagnose. Overall a first time good experience with your service department.
1/21/2025
Christopher H. VERIFIED CUSTOMER
The service itzelf was good. The generated paperwork for the inspection was a bit confusing and it may have been better to explain it in person prior to me leaving.
1/21/2025
Teresa W. VERIFIED CUSTOMER
Thank you!
1/21/2025
Erin L. VERIFIED CUSTOMER
Was thorough and communicated well.
1/20/2025
Tamara B. VERIFIED CUSTOMER
Great experience!
1/20/2025
Steve V. VERIFIED CUSTOMER
Raymond was very helpful friendly and professional.
1/19/2025
Courtney H. VERIFIED CUSTOMER
You guys actually did it! The last time the car was in for service, the tire didn’t get patched or tires rotated. We knew because the leak had always been in the front left tire and it didn’t move after the service. Finally done! Thanks.
1/19/2025
Deborah K. VERIFIED CUSTOMER
The problem with the car was not addressed. We had a recording of what happened when we shut the car off however it did not duplicate it for the technician so they didn't figure anything out. Very disappointing on a new car with 2,000 miles!!!!!!
1/19/2025
Andrea C. VERIFIED CUSTOMER
Thank you for always having the best service ever.