I love that you send a video regarding my car inspection to help me understand what I need and don't need!
1/13/2025
Francene W. VERIFIED CUSTOMER
Nice service, but your prices are a bit to high. Thank you!
1/12/2025
Wendy L. VERIFIED CUSTOMER
I was told 1 1/2 hours to put the tires on and balance since I was the first appointment of the day. My husband brought the car in at 8am and was told 2-3 hours. It was completely in 1 1/2 hours which was great. But when I go in to pick up the car 3 guys at the counter with their heads down. No one says hello, how can I help you? This is a recurring issue. No other customers around and no one acknowledges who ever walks into the service door. It is very frustrating to have the customer service staff NOT GIVE A CRAP! I just spent over $1100 and no acknowledgment of my presence or that I am a paying customer. I will be looking for somewhere else to service my car in the future even though this place is more convenient for me. The last time, 1/7/25 I waited 8 hours to hear from them that my car was finished after 3 1/2 hours. Tried to call several times, no one answered, left messages 3 times and no one returned my calls. Finally got through at 4 and got the, “oh, I just sent you a text “. Not happy.
1/12/2025
Timothy T. VERIFIED CUSTOMER
Ethan did a great job getting my car fixed today, instead of making me wait until Monday, as I did not have an appointment! Thank you so much Ethan for a superior experience!
1/12/2025
Gabriel S. VERIFIED CUSTOMER
Joseph made the process super smooth, thank you for the great service!
1/12/2025
Brandon G. VERIFIED CUSTOMER
No it was good! They only thing that I thought of just now is Ethan told me about $250. Which was true but it was actually 357 dollars. I would have just like for him to tell me the full price when I got there. Other than that I'm very happy! Thank you a lot! :)
1/11/2025
Carla K. VERIFIED CUSTOMER
Zack was the greatest!
1/11/2025
Michael N. VERIFIED CUSTOMER
I came in for an oil change and everything went perfect.
1/11/2025
Tia S. VERIFIED CUSTOMER
Extremely fast! Well done!
1/11/2025
Robert P. VERIFIED CUSTOMER
Joseph was terrific. I was surprised that the recall work I had done took nearly 6 hours.
1/11/2025
Ana T. VERIFIED CUSTOMER
Thank you!
1/10/2025
Andre L. VERIFIED CUSTOMER
Just to be clear, the service was great! My only issue is what the car is showing afterward. It's alerting me that I'm past time for a checkin and it says the tire pressure is low even though the number shown is in the correct range.
1/10/2025
Ahmed A. VERIFIED CUSTOMER
Zack was helpful but i was disappointed that I wasn’t offered a loaner since the service included a check engine light issue. It was under warranty! Also, the time it took to get fixed was too long. Communication was somehow difficult such as no return to voice mails for more than a day. If this duration is normal, that’s fine but I expected better communication.
1/10/2025
Malcolm K. VERIFIED CUSTOMER
I am very satisfied with service on my vehicle.
Oil change and break rotor resurfacing.
1/10/2025
Eric S. VERIFIED CUSTOMER
I liked the video walk through of the maintenance recommended for my vehicle.
1/10/2025
Judith Z. VERIFIED CUSTOMER
So glad my tire is fixed ??
1/9/2025
Eric W. VERIFIED CUSTOMER
Zach was awesome! Very personable and helpful. Really appreciated the quick turn around time on the work.
1/9/2025
Thomas F. VERIFIED CUSTOMER
Good service but took longer than expected to evaluate a battery issue