The wait was too long for an oil change. I had an appointment on Monday and was told my car wouldn't be ready until closing, so I
Reschedule for today. When I got there for my schedule appointment I was told the same thing, my car would be ready at closing, why make an appointment? The only upside is seeing Miles. He is always a pleasure and an asset to your business.
8/24/2024
Andy C. VERIFIED CUSTOMER
I really like how Zachariah interacted with me. He was professional but also was personable with me. He let me know how long it would take and everything went smoothly. He reassured me about my brakes and asked for input from his coworker who might be more experienced about what his opinion was concerning why I brought my truck in. Zachariah was very helpful and gave great customer service.
8/24/2024
Cecil H. VERIFIED CUSTOMER
Miles is the best customer service agent I have ever dealt with. I enjoy taking my car in to get serviced because he is always so friendly, he remembers me as a customer and treats you as though you were family.
8/23/2024
Tatum S. VERIFIED CUSTOMER
Zachariah was very kind and knowledgeable during my visit.
8/23/2024
Kelly L. VERIFIED CUSTOMER
We don't need to be called. The only complaint we had was not getting a return phone call in a timely manner a few times. Car was fixed and an apology was given
8/22/2024
Joshua A. VERIFIED CUSTOMER
The service was fast and friendly. The only con was when I picked my car up after the service there was some sort of oil or grease on the car in some spots. Overall 4.2/5 stars
8/22/2024
Austin P. VERIFIED CUSTOMER
Miles was very honest, didn’t sugarcoat nothing, didn’t try to sell me something I didn’t need, He was very professional and very smart
8/22/2024
Not Provided. VERIFIED CUSTOMER
The estimate was 3 times higher than quoted on the internet.
8/21/2024
Heidi M. VERIFIED CUSTOMER
Part of my service was SMOG. When I got there for my 11:30 appointment they told me their smog guy wasn’t in could I reschedule to tomorrow. I had driven in one way an hr specifically doing the maintenance and smog at the same time because the drive was so long. They could have txt me earlier to reschedule. On top of that they said the wait would be 1 to 1-1/2 hr. It was 2 hrs and 20 minutes and I still have to get my car smogged. Otherwise the service they did was good.
8/20/2024
Sammy B. VERIFIED CUSTOMER
Extremely helpful... didn't hesitate to check on status of vehicles. Very friendly.
8/17/2024
Gina K. VERIFIED CUSTOMER
Good customer service! Helpful, calm & thorough in explaining the service going to be done.
8/17/2024
Crystal S. VERIFIED CUSTOMER
My truck was cleaned didn't expect that it was nice! Zach did a great job
8/17/2024
Laura K. VERIFIED CUSTOMER
My service today went great, no complaints.
8/17/2024
Nancy A. VERIFIED CUSTOMER
Miles staff was very helpful and very nice people.
8/17/2024
Richard G. VERIFIED CUSTOMER
The service department is outstanding. Great service and friendly staff. I will be back again to have my vehicles serviced.
8/16/2024
Marilyn K. VERIFIED CUSTOMER
Short staffed so I had to wait for 2 1/2 hours for an oil change, lube and filter, inspection and top of fluids. Somehow, they managed to wash my car, but I don’t know what that meant. Was that soap and water washing or was that just hosing off? It was a hot and sunny day and when I got my car, the windows had water spots. I hand wash my car when it’s cool and shady, so I’ve never had water spots before. I hope that they come off. I’m not sure that I even want them to wash my car in the future.
8/16/2024
John M. VERIFIED CUSTOMER
I was embarrassed that my truck was filthy from frequent trips to the river, but had a limited window to have a service done, so I brought in ‘as is.’ Service was completed and delivered in a timely fashion. All items completed in an excellent fashion, which is normal for this service center. I was really overwhelmed when I saw my truck had been washed too. It really made my day.