Don’t offer online appointments if the customer is still going to just fall into the regular walk-in waiting line, showed up early for my appointment, brought my lunch and still took over two hours to read a service engine OBD code….brought vehicle back for repair the following week and the repair went ok however, billing had paperwork for over $300 (was a warranty repair), paperwork was fixed quickly however when my keys were given to me, the vehicle was actually still back in the service bays and had to be brought up (I had to give my keys back to service). Staff in service were friendly and were honestly trying to help, shuttle service was good, sales people looked at customers on waiting area like we were lepers or something. Also, Cartoon Network (South Park) on TV in waiting room with young children watching….prob not the best
1/16/2025
Masoud H. VERIFIED CUSTOMER
Thank you
1/16/2025
Bryan L. VERIFIED CUSTOMER
The service has always been great. Today I failed to notify Zach that I needed the truck at a particular time. When I shared this with him he got the service completed as quickly as possible.
1/14/2025
Rebecca P. VERIFIED CUSTOMER
I came in for a 5 point inspection. I told miles that my ingene light came on then off and has not come back on. I wanted him to do a dionostic to find out why it came on. Miles said a dionostic would not show unless the engine light was on. But he would do a dionostic for no cost to me if the engine light came back on.2 hours after you did my 5 point inspection my engine light came on and stayed on. I took it back to miles and he said I had to pay for a dionostic. Then he said he never told me I wouldn't have to pay. He lied to me. I bought my car from you, I only brought my car to you for work. Because of Miles lie I will never buy another car from you or have one worked on by you. I will also share my experience with everyone!!
1/12/2025
Fou S. VERIFIED CUSTOMER
Good one
1/11/2025
Susan D. VERIFIED CUSTOMER
He was very good. His customer service is great and he worked with my time schedule!
1/10/2025
Heather F. VERIFIED CUSTOMER
Zach is the best. I love walking into the service office and seeing him behind the best. He's an absolute sweetheart and so knowledgeable
1/10/2025
Sean P. VERIFIED CUSTOMER
I appreciate the prompt service and the level of professionalism that was given
1/9/2025
Shirley C. VERIFIED CUSTOMER
Very cool and easy to work with!
1/8/2025
Burt B. VERIFIED CUSTOMER
Everything was great ,Zack was awesome,he was very polite, and professional...he greeted us promptly.everyone we had contact with there was great
1/8/2025
Sandra H. VERIFIED CUSTOMER
He remained calm and professional as they were extremely busy and shirt staffed.
1/8/2025
Judith T. VERIFIED CUSTOMER
Service and help was great as usual, however I did not receive my inspection summary report upon the completion of the service. Did not realize this until after I left the dealership.
12/31/2024
Gary R. VERIFIED CUSTOMER
Work was performed on my vehicle that was not requested. This action resulted in damage to my vehicle, very unsatisfied, and will not return.
12/31/2024
Celia H. VERIFIED CUSTOMER
Easy peasy! Efficient oil change and tire rotation! Thanks!
12/31/2024
Miriam K. VERIFIED CUSTOMER
Thank you for your good services
12/29/2024
Luong V. VERIFIED CUSTOMER
You guys did an amazing drop! Love you all?? Happy New Year!
12/28/2024
Teri T. VERIFIED CUSTOMER
I took my car in to get serviced, everyone was friendly and helpful. Thank you
12/28/2024
Richard C. VERIFIED CUSTOMER
He checked me in. There was no need for any follow-up.
12/21/2024
Anne D. VERIFIED CUSTOMER
Zach is very professional and accommodating. Top notch customer service!
Thank you Zach!
12/21/2024
Barbara L. VERIFIED CUSTOMER
Miles Brewer did an Outstanding Job with my vehicle. I totally trust Him. He explains everything and answers all the questions that I ask him. I feel that he takes the necessary
Time needed to help his customers. I feel he gives me Quality Cate! Thanks,BarbaraLittle