Extremely happy with the customer service I received from Mark Bautista and team.
1/11/2025
Sophy S. VERIFIED CUSTOMER
Josh provided great service. The whole experience went very smooth. Check in was quick and service was completed in no time.
1/11/2025
Margarita S. VERIFIED CUSTOMER
Joshua was very helpful, knowledgeable and very nice
Thank you for helping me get my car service fast and efficiently
1/11/2025
Gloria K. VERIFIED CUSTOMER
Joshua was perfect customer service. Fast, efficient & friendly
1/11/2025
Karen P. VERIFIED CUSTOMER
All was fine except I waited, with a deadline I had to leave. At 20 mins before that deadline, I went to the desk and asked. The gentleman checked and my car had been ready but service writer had gone to lunch and apparently no one took care of it. I’m not sure how long I would’ve sat there if I hadn’t asked.
1/11/2025
Gregory L. VERIFIED CUSTOMER
Went to get an oil change. Service was completed promptly.
1/11/2025
Jim C. VERIFIED CUSTOMER
Josh rocks! Friendly , professional and of the highest integrity. Didn’t try to sell me a lot of unnecessary repairs but advised me on a few repairs I needed that I wasn’t aware of. He sent me pictures of the failing items so I knew what they were and I could actually see the failure and although the repairs were expensive, they were necessary so because I completely trust Josh with his assessment and opinion, I went ahead and had those repairs performed. I will continue to keep my Toyota on the road with Josh‘s assistance.
Thank you Josh
James Clarke
1/11/2025
Angela M. VERIFIED CUSTOMER
I’m grateful to Francisco Diaz. He listened to my explanation of the inconsistency of the noise/issue with my 4Runner and when it would happen. He clearly passed that info on to the tech who took the time and had patience to drive my 4R long enough to hear the noise/issue then was able to diagnose and find the problem. They even sent me a video to explain it. They did an amazing job and made me feel like they cared about what was concerning me. Thank you guys, I really appreciate everything.
1/10/2025
Dennis H. VERIFIED CUSTOMER
The young man who changed our oil was not consistent with your high standards. The gentleman that took my invoice from me had to keep checking to see if my keys were on the board. It took 20 minutes before he finished my car and got my keys on the board. At my age 20 minutes of my time is important to me.
On the other hand Francisco was very helpful. He went to the serviceman and asked him where my keys were.
Thank you,
Beverly Hathaway
1/10/2025
Charles M. VERIFIED CUSTOMER
Always very professional and courteous as to my service appointments with either of our two Toyotas being a 2003 Tacoma Prerunner Double Cab and 2017 RAV4 XLE AWD; Excellent customer service support too.
1/10/2025
Matt J. VERIFIED CUSTOMER
Easy and communicated well.
1/10/2025
Dave S. VERIFIED CUSTOMER
Mark did a great job!
1/10/2025
Vicky G. VERIFIED CUSTOMER
Joshua was great and service was awesome
1/10/2025
Sasha V. VERIFIED CUSTOMER
I love how quick my service was and how helpful my provider was. I love how you can pay for your service online it’s makes it so easy!
1/10/2025
Mario A. VERIFIED CUSTOMER
Thanks to the service manager Eddie and Gustavo! Very pleased with the service! Thank You
1/10/2025
Patrick C. VERIFIED CUSTOMER
Keep up the great customer service!
1/10/2025
Monica Y. VERIFIED CUSTOMER
I really appreciate how welcoming and organized your staff is. Excellent customer service.