Toyota of Whittier Auto Repair Service

jhj

I was satisfied with customer services and the services that provided to the vehicle.. Thank you..

Good service from Josh ????????

Nice person

Francisco was great !

The service department staff was helpful and the maintenance i had done was quick.

I took my vehicle this morning for an oil change. I received the report for the multipoint inspection. The representative explained to me all of the issues that were found according to the report. However, some of the attentions needed did not match the smart path multi point vehicle inspection report. According to the smart path multi point vehicle inspection report, everything was documented as a green meaning checked in OK at this time. This included brakes, tires, air filter, cabin filter, and fluids. At the bottom of the report is future attention needed items which included air filter, cabin filter, tires, and brakes. This did not match the top of the report where everything was listed as a green. I took it to my mechanic after the oil change for further inspection, and the radiator fluid reserve was well below the low. This contradicted the report that all fluids were checked and OK. The brakes were installed a few months back on are still in good condition with a lot of life left on them. The tread life of the tires was accurate. The cabin filter and air filter did need to be replaced per the report. I still have doubts when it comes to the multi point inspection due to the contradictory of the report itself. The top of the report shows everything is checked and OK at this time at the bottom of the report shows future attention needed. Also, the fact that it states that all fluids were checked and OK, yet the radiator fluid was low. I just wanted to make you aware of the situation.

César was polite and very responsive.

Great customer service ????

Cesar was great. He told me what I needed to get my car fixed and I was able to leave on my vacation sooner.

So thankful a rental car was provided to me. It made the wait time easier.

Cesar was professional, courteous and provided me with the job done on my car in a timely manner.

Cesar was very kind. No pressure to purchase more services. Very appreciative.

Whittier Toyota consistently delivers outstanding curtious service.

Great service by all! Appreciated the Lyft service!

Thank you Gustavo for you great customer service!

Thank you

Thank you

Excellent service very professional and communicates well .

Liked how he explained what was required vs recommended. Brought in his manager Eddie to clarify coupon discount . Good teamwork. I will continue to come here for my car service