I understand that Monday was a holiday and there was more people than usual, but I don’t understand why it took 3 hours and a half for an oil change and tire rotation, especially since I had an appointment. I wasn’t in a rush to get my car back but it really didn’t make sense that I had to wait that long.
2/19/2025
Lisa P. VERIFIED CUSTOMER
My experience yesterday just reminded me why I usually don’t have my vehicle serviced at Toyota
2/19/2025
Francisco G. VERIFIED CUSTOMER
Thank you to Mr. Francisco. I pass a very good time. Francisco is a very fine person and a very fine customer service so I gonna say thank you to Francisco and God bless him and all the TOYOTA members thank you very much.
2/19/2025
Alfred A. VERIFIED CUSTOMER
Thank You. Mr Aguilera
2/18/2025
Simeon R. VERIFIED CUSTOMER
Thank your service
2/18/2025
Marie O. VERIFIED CUSTOMER
Very professional, courteous, and timely service.
2/18/2025
Alfonso R. VERIFIED CUSTOMER
Professional!
2/18/2025
Jeff H. VERIFIED CUSTOMER
Caesar was very friendly and professional. Thank you.
2/18/2025
Rigoberto R. VERIFIED CUSTOMER
Thank you
2/18/2025
Pablo R. VERIFIED CUSTOMER
Everything that I was told was performed to the highest caliber and professionalism. Thank you Mr. Guerrero, Zeydy, and staff. God bless all of you.
2/17/2025
Don F. VERIFIED CUSTOMER
Easy process very convenient. Great people
2/16/2025
Felicia Hall. VERIFIED CUSTOMER
I have been bringing both of my Toyotas here for service for several years and Joshua and Toyota of Whittier always give me incredible service. I drive past two other dealerships to get here -it’s worth every mile to be taken care of so well. Thanks Joshua!!
2/16/2025
Andres P. VERIFIED CUSTOMER
Great service
2/16/2025
Marisol P. VERIFIED CUSTOMER
Easy process and the wait was not too long
2/16/2025
Jonathan C. VERIFIED CUSTOMER
Upon arrival, there was some confusion on the check in process. The gentleman who came out to greet me with the number told me that I have to go to the parts dept to get the item for installation. He then proceeded to **** me to the parts dept. But when the parts member greeted me, he indicated that I have to go back to the service area. So a bit of back and forth occurred, not the greatest start but eventually things were handled and in that sense, I was satisfied.
2/16/2025
Gina G. VERIFIED CUSTOMER
Vanessa Gaspar helped me with the entire process and explained everything very well.
2/15/2025
John Chavarriaga. VERIFIED CUSTOMER
All the team in this place is amazing they have a high standard customer service.
2/15/2025
Ignacio S. VERIFIED CUSTOMER
Vanessa is always very helpful, a pleasure to do business with