Josh is a excellent service representative ???????? You have a real good one there do your best to keep him on board. Efficient young employees are hard to find these days! Been working since I was fifteen years old never been unemployed I’m ow 73 and retired so I know a good efficient employee when I deal with him. Thank you
2/4/2025
Antonio T. VERIFIED CUSTOMER
Cesar was really responsive to text exchanges. It helped me plan my day. Thank you
2/4/2025
Carlos G. VERIFIED CUSTOMER
I purchased a service contract that was not honored
2/3/2025
Arthur M. VERIFIED CUSTOMER
Excellent customer service, the all around experience was amazing I was impressed with the quality of service provided. It was a great day. I was offered a ride home and as soon as I walk outside the Lyft driver was there, same was I was picked up, I received a text message my car was ready and 3 minutes later I was picked up. Great job from all the team members.
2/3/2025
John C. VERIFIED CUSTOMER
Great service experience
2/2/2025
Monica M. VERIFIED CUSTOMER
Gus provided excellent costumer service!
2/2/2025
Antonio R. VERIFIED CUSTOMER
Francisco Diaz was exceptional
2/2/2025
Gloria M. VERIFIED CUSTOMER
Thank you
2/2/2025
Roger A. VERIFIED CUSTOMER
Made an appointment
Still took 2 hours!!
Jiffy lube takes 20 min
Lady helping me was nice.
Told I have credits till 55k miles.
Nobody told me —-ever!!!
Call and remind your clients!!
2/1/2025
Laura A. VERIFIED CUSTOMER
Joshua was very thorough and helpful with my questions. Very professional and patient
2/1/2025
David V. VERIFIED CUSTOMER
Vanessa from the service department was very respectfule, nice and helpful. However ,I was very disappointed with the loop holes of the warranty. I purchased a vehicle a year and a half ago from the Whittier dealership as a pre-certified vehicle with a warranty. I have driven the truck for 20,000 miles and now I have put $4300 to fix the issue causing the "Check Engine Light" The repairs needed were denied. I will be contacting Toyota corporate to complain and challenge the denial of the service. I am Extremely unsatisfied!
2/1/2025
Donna L. VERIFIED CUSTOMER
Great service!!!!
2/1/2025
Esperanza A. VERIFIED CUSTOMER
Josh was very professional.
2/1/2025
Nancy M. VERIFIED CUSTOMER
Toyota of Whittier did an excellent job on my Camry XLE in a timely manner. I trust their work.
1/31/2025
Amy A. VERIFIED CUSTOMER
My hood was not closed completely. Not sure why the attendant that brought out my vehicle did not see the message stating that my hood was open.
1/31/2025
Pierre Duran. VERIFIED CUSTOMER
Department was quick and Gustavo is super cool guy to deal with. Thank you!
1/31/2025
Art R. VERIFIED CUSTOMER
Took good care of my visit????
1/30/2025
Roberta M. VERIFIED CUSTOMER
Thank you to each one of you who got my Toyota clutch and fly wheel replaced and my car up and running again! I appreciate the good service.