The repair I needed today was unable to be done because the one you received was faulty. Not your fault and I’m totally fine with that, that’s out of your control.
I’m frustrated that I again had a negative interaction with Rodney. He picked up the paperwork from Derek which I appreciated in him being helpful. He didn’t read the paperwork though and see I needed rescheduled. If I wasn’t paying attention I would have driven off without the issue being addressed.
I have now had three negative experiences with Moses since they took over this dealership and am frustrated with the level of service provided.
9/14/2024
Ethan L. VERIFIED CUSTOMER
I am very satisfied with the service Lambert provide
9/13/2024
Penny S. VERIFIED CUSTOMER
Very professional and friendly.
Great help.
9/13/2024
Jeff R. VERIFIED CUSTOMER
Always polite and do a good job!
9/12/2024
Angela M. VERIFIED CUSTOMER
Exemplary service in all aspects :)
9/12/2024
Jesse K. VERIFIED CUSTOMER
I didn’t have an appointment and he still took care of me. I wasn’t expecting that so it was awesome to have my vehicle fixed the same day. 10/10
9/11/2024
Brenda G. VERIFIED CUSTOMER
I was in the dealership when Derek called. He didn't come to the reception area and talked to me about my car instead he preferred to call. No one on one personal communication. What if I had additional information to discuss?
9/11/2024
Mary B. VERIFIED CUSTOMER
Thank you. God bless! :)
9/11/2024
Jon V. VERIFIED CUSTOMER
Rodney does a great job!
9/11/2024
Craig S. VERIFIED CUSTOMER
Rodney went above and beyond to help us get the car repaired. He also helped us get some important personalities from the car right at closing. Kidney is a credit to the Dealership.
9/11/2024
Jodi H. VERIFIED CUSTOMER
Service was quick and Rodney was very courteous.
9/10/2024
Martin W. VERIFIED CUSTOMER
Thanks for finding the problem, and fixing it!
9/10/2024
Harumi H. VERIFIED CUSTOMER
This guy is not courteous at all. He behaved as if he were above the customers.
9/10/2024
Brad H. VERIFIED CUSTOMER
Quick service and great communication!
9/10/2024
S M. VERIFIED CUSTOMER
Na
9/10/2024
Jennifer J. VERIFIED CUSTOMER
Very friendly and helpful
9/9/2024
Jennifer J. VERIFIED CUSTOMER
Very friendly and helpful
9/9/2024
Edward P. VERIFIED CUSTOMER
Yes it was done properly and fast(Oil Change) but the cat was not calibrated or updated on completion and no sticker was placed on wind shield with manage before next oil change.
Thank you
9/7/2024
Jim S. VERIFIED CUSTOMER
I have to say it was one of the worse service appointments I have had. The tech said I need four new tires soon. I went to another tech that said I have plenty of tread on the tires. He did not fix the headlight. The light was not operating properly and had to replaced. The tech did not put the 4 tire inflation caps back on the tires. So, I had to go buy 4 new caps.
This was a very disappointing experience.