Having dealt with this service manager over a number of years he is prompt and professional
Trust his guidance which is never based on upselling
I do all service of my 25 year old car at dealership
6/29/2024
Jacob S. VERIFIED CUSTOMER
Rodney is always very timely and professional. I never worry about my truck with him.
6/28/2024
Dale W. VERIFIED CUSTOMER
Rodney is excellent & awesome. You should be thankful he works there, because he represents y'all well. Please pay him enough to stay! Thank you.
6/28/2024
Mary E. VERIFIED CUSTOMER
It would have been helpful to hear details about the status of my vehicle. For example, tire status and brake pad status. The young kid just said here you go and handed me my key fob. He told me someone messed up my maintenance plan and so I only have one service visit left. That’s it-that’s the only information I received. Service has gone down hill since Ron Sloane left. I’m seriously thinking of just going to Fairmont to get my car serviced.
6/28/2024
Richard G. VERIFIED CUSTOMER
We bought a new Toyota the same day. Keeping this one too
6/28/2024
William W. VERIFIED CUSTOMER
Met all expectations.
6/28/2024
John H. VERIFIED CUSTOMER
I booked my vehicle inspection at 11:30am, waited for 1 hour 35 min, i checked with the service people, I was told they haven’t assigned mechanist. I have to borrow the smart card and drove to work, then come back to pick up the car at 4:30PM. If I were informed the delay, I would have borrowed the smart car, without wasting 1 hour and 35 minutes waiting for the vehicle.
6/27/2024
Ashley T. VERIFIED CUSTOMER
****
6/27/2024
John M. VERIFIED CUSTOMER
Everything explained well. Great service.
6/26/2024
Bradley E. VERIFIED CUSTOMER
Very professional
6/25/2024
Mary A. VERIFIED CUSTOMER
Very professional answered all questions about my. Vehicle. Made suggestions that was very helpful
6/25/2024
Cleo H. VERIFIED CUSTOMER
All was fine.
6/24/2024
Richard J. VERIFIED CUSTOMER
Appointment was 1:45, did not leave until after 4:00 for tire rotation and a safety recall
6/22/2024
Louise F. VERIFIED CUSTOMER
Very nice ,polite and helpful when I ask him questions about my truck.
6/22/2024
John N. VERIFIED CUSTOMER
Excellent all around service by Derek Stein. Was also pleased with another recent visit. Very knowledgeable
6/21/2024
Amelia A. VERIFIED CUSTOMER
Derek was very kind and helpful!
6/18/2024
Curtis W. VERIFIED CUSTOMER
Thanks
6/18/2024
Erika K. VERIFIED CUSTOMER
Rodney and the whole service team are always helpful and very personable.
6/16/2024
Suzette N. VERIFIED CUSTOMER
Rodney Lambert was very helpful in
guiding me through the process of what was needed. Very nice guy