Everything was explained throughly. Overall had a great experience!
1/24/2024
Karla M. VERIFIED CUSTOMER
Lucien was very thorough and friendly. I appreciated working with him.
1/23/2024
Kris C. VERIFIED CUSTOMER
Didn’t reset my dashboard to say they did an oil change and also didn’t refill my windshield washer fluid. Went on a road trip next day ran out of fluid on interstate could barely see out the windshield had to pull off at a gas station and buy some.
1/22/2024
Rich B. VERIFIED CUSTOMER
The service guy was great. He kept me informed and check out very easy. But the service of my vehicle was unsatisfactory. I had my Toyota Camry in for its 20,000 service that I had to pay for a tire rotation and for some reason the tire pressures were a little off, 37 psi, 36 psi, 31 psi, and 29 psi in the tires. So were the tires actually rotated considering the pressure in the tires were never checked. ???
1/22/2024
Lucien B. VERIFIED CUSTOMER
Rodney helped me with my key fob. And made a solid recommendation on new tires. Thx.
1/21/2024
David K. VERIFIED CUSTOMER
You can’t even reset the clock after messing it up? I can understand maybe not resetting the radio presets, but basically you just replaced the faulty computer console and expected me to reconnect and redo everything. My salesman sat with me and set all that stuff up originally, but I had to drag out the manual and figure it out for myself (still not sure I did it all correctly). Why not have a salesman help me out? It would be good practice for them. Also, the body shop can’t take a couple of minutes to see the crack in the plastic on the hatchback? Instead, you want me to bring my car back the next day, when a blizzard is predicted? This isn’t outstanding customer service. I’ve given lots of good reviews over the years, but this was disappointing.
1/19/2024
Gerda A. VERIFIED CUSTOMER
I made my appointment online for them to change cabin and engine filters,that was missed. I also 28 points inspection and that too was not done. It's like nobody looks at the online request.
1/19/2024
Louise F. VERIFIED CUSTOMER
I appreciate this service technician and only want to deal with him. I have had issues with Rodney and don’t want him doing anything service on my truck. Rodney has done me wrong in the past and I had to go over his head that’s why I don’t deal with him. Thank you.
1/19/2024
Digital Connections,. VERIFIED CUSTOMER
Lucien kept me informed of what was happening with my vehicle and was very polite.
1/19/2024
Christine R. VERIFIED CUSTOMER
The trim panel is still not attached to the seat.
1/17/2024
Tony G. VERIFIED CUSTOMER
Fast service
1/17/2024
Linda Paugh. VERIFIED CUSTOMER
Sure missed Ron.
1/16/2024
Peggy B. VERIFIED CUSTOMER
Excellent service and a quick pick up and go.
1/16/2024
Bennie C. VERIFIED CUSTOMER
I was taken in without a prior appointment, Rodney was so helpful and friendly while he made the arrangements for me. The inspection was finished and my car returned quickly.
1/15/2024
Pamala W. VERIFIED CUSTOMER
I have always gotten great service. Wonderful people!
1/14/2024
Cody E. VERIFIED CUSTOMER
Rodney always takes care of me.
1/13/2024
Linda T. VERIFIED CUSTOMER
One thing I requested was to make sure a new sticker was put on the window to remind me of the next oil change. That wasn’t done.