Fantastic service as usual.
Special thanks to Rodney and Jeff for effectively managing service of my vehicles.
1/3/2024
Lawrence W. VERIFIED CUSTOMER
Lucien did a great job. Go Cardinals!
1/3/2024
William P. VERIFIED CUSTOMER
Had to wait 2.5 hours only to learn that the part needed for a safety recall repair needed to be ordered. The purpose of my scheduled appointment was known ahead of time. I should have been informed the part needed to be ordered when I checked in so I could have rescheduled and done more productive things than sit in the waiting room.
1/3/2024
Robert T. VERIFIED CUSTOMER
The service and time waiting was excellent.
1/3/2024
Jordan G. VERIFIED CUSTOMER
Rodney seems to rush your decisions. There was also no explanation given as to the severity of the particular problem that was encountered on my vehicle.
1/3/2024
Kathy M. VERIFIED CUSTOMER
Capable. Communicates clearly. Knowledgeable.
1/3/2024
Rebecca F. VERIFIED CUSTOMER
Picked up my new toyota Tacoma for first time and everything looked really good
1/1/2024
Michele R. VERIFIED CUSTOMER
The technician found that an oil pan cover was missing from a previous service by another Toyota dealer (in Las Vegas). This dealership lended no solution other than to replace an almost $500 part. The right thing to do would have been to call the dealership in Las Vegas to assist us with getting the part replaced because it was clearly not replaced by the Centennial Toyota dealership. I’m very disappointed that this independent dealership wouldn’t do more to resolve the issue. I will not be a returning customer for another vehicle purchase because this type of customer service is unacceptable.
12/30/2023
Dixie S. VERIFIED CUSTOMER
I trust Rodney completely.
12/29/2023
Mary F. VERIFIED CUSTOMER
Great service! Thanks!
12/29/2023
Louise F. VERIFIED CUSTOMER
I like working with the new service tech. He is polite and tells you actually what is happening with my truck. I will be using him as my advisor on my Tacoma. Thank you for taking care of my truck and me.
12/28/2023
Kimberly F. VERIFIED CUSTOMER
Staff very friendly, traveled an hour and a half though and didn’t get everything I needed today. Perhaps a little misunderstanding by the person who took my call. I called about three weeks ago to order a key as I wanted to be able to have two for my vehicle in case one got lost. I was prepared to purchase entire key and fob set. Doing the fob was under a recall which was a great surprise but I didn’t end up leaving with a a cut key. I Was able to order one but now have to go back to get it. Again, very friendly staff and very impressed with the dealership.
12/28/2023
Patricia P. VERIFIED CUSTOMER
Professional and explained things well.
12/23/2023
William S. VERIFIED CUSTOMER
Great service and friendly staff
12/23/2023
Aaron R. VERIFIED CUSTOMER
Rodney did a great job as our service advisor.
12/22/2023
Anna C. VERIFIED CUSTOMER
Rodney and his team found an issue that’s been bugging me for months and that another mechanic couldn’t find. My car is fixed and I’m so grateful! Rodney coordinated with Chasity and my insurance to pay for the repairs (they were due to an accident over the summer). Huge relief and weight off my shoulders. Thank you!
12/22/2023
Frank M. VERIFIED CUSTOMER
Just don’t understand why it took close to two hours to do a tire rotation State Inspection and multi-point inspection. 15,240 miles so great shape. No oil change even needed
12/21/2023
Julie F. VERIFIED CUSTOMER
Thanks for your excellent service.
12/21/2023
David G. VERIFIED CUSTOMER
Very satisfied
12/21/2023
Sherry M. VERIFIED CUSTOMER
Very pleasant and he explained everything to me for this was my first visit and first time Toyota
Owner.