Rodney went above with my situation. When I left there I felt like I was family. So glad I just stopped in with my dilemma.
9/23/2023
Rachel H. VERIFIED CUSTOMER
Shanelle was great, as was the service I received. The waiting room was very nice. Thank you!
9/23/2023
Robert C. VERIFIED CUSTOMER
Great job by your team
9/22/2023
Daniel M. VERIFIED CUSTOMER
Shanelle was a pleasure to work with!
9/22/2023
Minh L. VERIFIED CUSTOMER
I requested oild change, free multipoint inspection and tire rotation but got 2 inspections, oil change and no tire rotation.
9/22/2023
Kristian W. VERIFIED CUSTOMER
Rodney was very nice and helpful. Just wish they could have fixed my issue .
9/21/2023
Dale P. VERIFIED CUSTOMER
Good job
9/21/2023
James S. VERIFIED CUSTOMER
Very pleasant & professional experience. Thank You!
9/21/2023
Shawn M. VERIFIED CUSTOMER
The van has a new noise in the interior portion. This wasn’t present prior to the service of the water pump and oil change.
9/21/2023
Ronald B. VERIFIED CUSTOMER
Communication was great. I knew exactly what was done and when the car was completed
9/20/2023
Jon M. VERIFIED CUSTOMER
No problems. Courteous staff.
9/20/2023
Gertraud I. VERIFIED CUSTOMER
She did a big job provided she just had started her new position. I did miss Ron. Don’t know why he left
9/20/2023
Cory C. VERIFIED CUSTOMER
Very friendly and explained everything thoroughly!
9/20/2023
John C. VERIFIED CUSTOMER
Great service!
9/20/2023
Meihgen L. VERIFIED CUSTOMER
Shanelle was fantastic!
9/20/2023
Louise F. VERIFIED CUSTOMER
Rodney is not who I am pleased with. The mechanical guys are who I am pleased with. Rodney needs to learn good customer service. Talking to customers about their vehicles and not worrying about some thing else that’s going on in the service center. Tell the people up front the right price of the work that is being done. I had no problems with Ron Sloan what he said was what it was. So nice to have him as my service tech. When I heard he was leaving I was very upset I trusted him with my truck completely. I don’t have a good feeling was Rodney. Sorry for that.
9/18/2023
Terri R. VERIFIED CUSTOMER
The customer service representative was very professional, knowledgeable, and clear in her explanation of how to navigate the service app and what to expect. She is a great asset for your team.
9/17/2023
Samuel S. VERIFIED CUSTOMER
Great job
9/16/2023
Mary B. VERIFIED CUSTOMER
Nice new system with pictures.
Hope next visit I can get free car wash and vacuum driver floor mat.
Thank you.
God bless! :)
9/16/2023
Amanda M. VERIFIED CUSTOMER
It is always a pleasure dealing with University Toyota. All the staff are very kind. They do excellent work.