Shanelle is an important professional addition to your service.
8/30/2023
Linda T. VERIFIED CUSTOMER
Shanelle was very nice and a sweet young lady. This was my first time having her assist me with my vehicle.
Delivery Specialist Kim was very helpful to me with an issue. She has helped me before and is a great asset to University Toyota.
I miss Ron Sloan. He was great and so knowledgeable. University Toyota lost a great employee!
LaTara Cannon isn’t there either! I bought my vehicle from her. You need more women sales people, not all men.
8/30/2023
Calla F. VERIFIED CUSTOMER
Excellent service as usual.
8/29/2023
Tony C. VERIFIED CUSTOMER
Shanelle is friendly and polite , she also has a beutiful smile , very efficient during the process time frame
8/29/2023
Charles W. VERIFIED CUSTOMER
She was very courteous and thorough. Very pleased.
8/29/2023
Louise F. VERIFIED CUSTOMER
I had to remind him that he quoted me a price of 1700.00 dollars then when I came in to pick up my truck he said 1900.00 dollars so I said you told me it would be about 1700.00 dollars. I ended up paying 1853.00 and some change. Not a happy customer. I was told that it was going to be around 1500.00 my last oil change. So I am not happy at all I feel I was taken advantage of. Thank you for letting me give you my comments.
8/29/2023
Brian L. VERIFIED CUSTOMER
Thank you the service was excellent
8/29/2023
Anh L. VERIFIED CUSTOMER
Thank you
8/29/2023
Harrison C. VERIFIED CUSTOMER
Very well done! The car is driving much better now. Thank you!
8/28/2023
Leo N. VERIFIED CUSTOMER
Very satisfied with the service!!!
8/28/2023
Kayleigh N. VERIFIED CUSTOMER
I appreciated the time to explain new process with appointments and what was being done for day of service. Service was also reasonably prompt. Thank you!
8/26/2023
Paul I. VERIFIED CUSTOMER
Shanelle did an excellent job.
8/26/2023
Mary F. VERIFIED CUSTOMER
I really appreciated being able to get an appointment this week to service my daughter’s RAV4. The best part was discovering the source of a rattling
noise which is under warranty which will be replaced at a later date.
Thanks so much!
8/26/2023
Tammy T. VERIFIED CUSTOMER
Did a great job- thank you!
8/26/2023
Frances B. VERIFIED CUSTOMER
Employees was great place is so clean I wish we could make a deal with a trade in but right now we have to many bills hanging over our head. Thanks for the great service
8/26/2023
Jignesh S. VERIFIED CUSTOMER
Please lower the labor cost. We have to go local mechanics to do the job done sometimes.
8/25/2023
Kat C. VERIFIED CUSTOMER
Shanelle was fantastically helpful throughout the whole visit. Thank you!
8/25/2023
Regina T. VERIFIED CUSTOMER
Rodney was great. I do not understand why it took 2 hours to do an oil change and a tire rotation. I have worked in a garage before and that is totally unacceptable. That was my one day off and was expecting half hour to 45 minutes and I even got there early.