It did take longer than expected for the service to be completed.
1/17/2025
Keith D. VERIFIED CUSTOMER
Very professional answered my questions to my satisfaction
1/16/2025
Rodney L. VERIFIED CUSTOMER
Great service as always, rodney always treats me like family
1/16/2025
Denise P. VERIFIED CUSTOMER
So glad I was taken care of right away with great courtesy and professionalism.
1/16/2025
Virginia M. VERIFIED CUSTOMER
Very good service
1/16/2025
Jamie H. VERIFIED CUSTOMER
We had my daughter at wvu car towed there for an electrical issue. They saw the car first thing in the morning and was repaired within the hour. So pleased with the service!
1/15/2025
Jean C. VERIFIED CUSTOMER
Service and wait time were great
1/14/2025
Michael G. VERIFIED CUSTOMER
My intake person always does a great job. I asked for spare tire to be inflated properly to remove code from dash, but this was not done. All other work done well.
1/14/2025
Barbara G. VERIFIED CUSTOMER
It was a pleasant experience.
1/14/2025
Logan T. VERIFIED CUSTOMER
Rodney kept me updated while my car was in service, and went over the vehicle with me afterwards. Great service.
1/14/2025
Jennifer H. VERIFIED CUSTOMER
Rodney is great. He always does a wonderful job.
1/14/2025
Susan C. VERIFIED CUSTOMER
Blaine did a great job from start to finish explaining everything I had done
1/14/2025
Forouz M. VERIFIED CUSTOMER
Making appointment was difficult for 3 days I kept calling you for appointment and no answer, when finally I was able to reach you people and make appointment, I got to U motors and they told me they can’t find me ??????!!!! And I don’t have an appointment, I showed them the text message and they took my car ….
I don’t know even what kind of service I received, there was no communication…. My maintenance light is on and I mentioned it but they still did not do oil change and other routine services and light is still up ..,,customer service was terrible and bad…
Previous owners had much better customer service ….
I used to get texts when oil change and service was due, but now I don’t receive these text messages and when I call no answer and when I go there no help ….
Today’s service was the worst customer service I ever had ….
1/11/2025
Linda B. VERIFIED CUSTOMER
Blaine was very professional and helpful.
1/11/2025
Tammy S. VERIFIED CUSTOMER
Issue with my remote start not working was still unresolved after being there 2 hours. A little disappointed but the people in the service department were very nice. No issues with them personally.
1/11/2025
Rebecca S. VERIFIED CUSTOMER
If you are going to charge tip dollars you need to dollar service. For a little less money the Toyota dealer near home washes and vacuumed your car with a service call. And has a snack area, wifi charging and a person comes and tells you your work is completed not a very impersonal message on my phone. If there wwas another dealer close I wouldn't come here!
1/10/2025
D S. VERIFIED CUSTOMER
Good job Thanks
1/10/2025
Eileen B. VERIFIED CUSTOMER
Been satisfied everything when we had the vehicle there.
1/9/2025
Jacob P. VERIFIED CUSTOMER
Spent all day there for a simple fix turns out they just ended up telling me they couldn't fix it id have to be sent to Ford too close to when they close so I basically wasted my day there
1/9/2025
Alan P. VERIFIED CUSTOMER
Rodney checked my vehicle in quickly and let me know as soon as it was ready. Great customer service as always.