The appointment took longer than was promised. I had to leave before information was provided to me about status of warranty and part arrival, I have called two times and left messages and not received any response.
12/21/2024
Robert K. VERIFIED CUSTOMER
We are happy.
12/21/2024
Angel S. VERIFIED CUSTOMER
He was wonderful
12/21/2024
Tolga A. VERIFIED CUSTOMER
I get my Mitsubishi serviced in university toyota since i purchase my car from them i never got charged for tire rotation, i have free tire rotation and warranty from walmart on my tires. All this years when i visit they actually let me know about what needs to get done and the cost. After service done they always gave me a print out about my tires,brakes,filters, and anything needs to be replaced in my car since i start getting service from Moses i dont get the service i get my old service and getting over charged. I was aiming for oil change today end ip paying for filters,rotation and extra i wish i hot asked or known rotation is not free anymore. Thank you.
12/21/2024
Kevin H. VERIFIED CUSTOMER
Great job
12/21/2024
Gary K. VERIFIED CUSTOMER
They broke a piece of trim and will be replacing it, but I live 25 minutes away and now I’ll need to make an additional trip in to have it replaced.
12/21/2024
Daniel M. VERIFIED CUSTOMER
Your labor cost is $170.00/HR. Dan Cava is $150.00 and Mike Wood Uniontown is $165.00. Congratulations, you are the highest and I got to pay the most. Then there was a $17.13 charge for using a credit card. Neither of your above competitors apply this charge.I got 3 appointment reminders from you, with no mention that I maybe should bring a check or debit card. You did not wash my truck before returning it to me. Lack of class!! Quite frankly, I was a customer. I deserve better than Moses provides. You had my truck for 1.5 hours at a rate of $392.12/HR. Your Service Department gets a 10 and the dealership gets a 2 (just for being open on a Thursday).
12/20/2024
Cherie B. VERIFIED CUSTOMER
Less than 12 hours later still making the same noise. It is brand new. I should not be having any issues.
12/20/2024
Joann B. VERIFIED CUSTOMER
Friendly service
12/20/2024
Charles M. VERIFIED CUSTOMER
Derek handled my request professionally and expeditiously. I would not hesitate to recommend Moses Toyota to anyone.
12/19/2024
Teresa H. VERIFIED CUSTOMER
Excellent service. Friendly, nice, professional. Easy check in and out. Asked to have brakes checked and explained there was debris. Nice to have honest people and not try to se me new brakes I didn’t need.
12/19/2024
M H. VERIFIED CUSTOMER
Blaine was great!
12/19/2024
Marsha S. VERIFIED CUSTOMER
It would be good to get a copy of the results of the inspection. My other dealership provides a checklist and tells me how much brake pads are left. Tires, pressure, tread life, etc. Also my tire rotation sticker with mileage noted was removed from my windshield. A new sticker not placed to remind of next service due. Trip A or B setting not reset.
12/19/2024
Kathy H. VERIFIED CUSTOMER
Everything was smooth from start to finish.
12/19/2024
Candice F. VERIFIED CUSTOMER
Helpful and efficient. Very pleasant experience.
12/19/2024
Lilli C. VERIFIED CUSTOMER
Always great service
12/19/2024
Allen S. VERIFIED CUSTOMER
Great customer service and accommodations.
12/19/2024
Frank W. VERIFIED CUSTOMER
Rodney represented Moses Toyota vet well. You should know that I conferred specifically with Rodney as a result of our previous experiences. He is an asset to your organization.
Thank you, Rodney.
12/19/2024
Brenda G. VERIFIED CUSTOMER
Great job! Excellent service!
12/18/2024
Jennifer L. VERIFIED CUSTOMER
A multi point inspection was completed but my tire pressure light was on, I got a report that all my tire pressures were normal but no one said anything about the light. I should have told them it was on but I figured they would see that and make note in report if it was an error. I hope they actually checked my tire pressure. But now I’ll have to check it mit myself and add air. In that way the communication could have been better. I only service my car here and I’d like to continue to receive top notch service that helps me and my car stay protected.