He was very helpful and understanding he didn’t push any services. I would’ve pushed over my budget too much and was considerate over my choices.
3/10/2025
Heather B. VERIFIED CUSTOMER
I have already told people about how great the service was. I really appreciate that I wasn’t charged for the loose gas cap that was causing my check engine light to come on.
3/10/2025
Hector C. VERIFIED CUSTOMER
Great service
3/10/2025
Jonathan J. VERIFIED CUSTOMER
She was absolutely awesome. She gave me all the information I needed to make an informed decision, checked into the things I requested and was pleasant to talk to. I will be requesting to work with her moving forward.
3/9/2025
Genevieve W. VERIFIED CUSTOMER
Took a long time
3/9/2025
Diego M. VERIFIED CUSTOMER
Great service
3/9/2025
Lydia B. VERIFIED CUSTOMER
I was very pleases with the service I received today. Thank you
3/9/2025
Murali A. VERIFIED CUSTOMER
Yes
3/9/2025
Patricia E. VERIFIED CUSTOMER
Fue muy buena atención
3/9/2025
Ashley R. VERIFIED CUSTOMER
My experience with Richard and his manager Lisa was honestly one of the worse experiences with a dealership or mechanic in my 20 plus years of owning a vehicle. Not only do I still not have my car back but I was forced to give back a loaner. The dealership charged me a lot of money for extended warranty’s and lifetime oil changes In which i was treated quite poorly. The least the dealership could have done for me was to give me a loaner until my issue was actually resolved and the extended warranty company made a decision on my engine replacement. I have a busy life, a family and a child on the way. This entire situation has given me so much stress and anxiety with no end in site as my car is not complete with the fix and your dealership washed your brands with the entire situation.
3/9/2025
Millie T. VERIFIED CUSTOMER
Scott King went above and beyond to answer my questions.
3/9/2025
Manuel T. VERIFIED CUSTOMER
Great job!
3/9/2025
Phyllis B. VERIFIED CUSTOMER
Fine service
3/9/2025
Maritza R. VERIFIED CUSTOMER
Terrell Wallace was very knowledgeable and answered all my questions with a smile and did not rush us off even though he had other customers waiting on him. Absolutely happy with his service. Hopefully I get him again when I go back to service my Toyota again. Really happy with how kind he was to us!
3/9/2025
Rosana B. VERIFIED CUSTOMER
Amanda was fantastic! Great customer service skills and knowledgeable. She explained in details the kind of service my vehicle needed on this visit and a few that I’ll keep in mind for next time. She’s been the best advisor I had in all these years that I’ve been visiting Wesley Chapel Toyota.
3/9/2025
Judy H. VERIFIED CUSTOMER
Richard is awesome!! I always request him to be my service advisor because I know I can trust him. He’s kind and caring.
3/9/2025
Consuelo L. VERIFIED CUSTOMER
Excellent customer service
3/9/2025
Christine B. VERIFIED CUSTOMER
very friendly knowledgeable, just wish that the issue found with wind noise could be resolved and not wait until toyota has a solution which could take forever not happy with aspect
3/9/2025
Rebecca C. VERIFIED CUSTOMER
Great service
3/9/2025
Michael D. VERIFIED CUSTOMER
Thank you Joe, very convenient and professional service provided.