Joseph is the best person we have ever dealt with at WC Toyota. We’ve had him a few times and have received great service each time.
2/23/2025
Charles A. VERIFIED CUSTOMER
Richard Davis is great and he is the only reason I travel an hour to have my vechiles serviced at your dealership.
2/23/2025
Kyle P. VERIFIED CUSTOMER
My breaks have some recall ona specific part and I ordered the breaks over 2 years ago and they are still NOT in. I’m about to go my entire lease with these horrendous breaks. This truck has had so many recalls and issues it should be swapped out for another tundra to finish my lease out with
Horrible customer service especially considering we’ve bought 4 vehicles from Toyota and have referred 2 friends which have bought vehicles from Toyota. Can’t promise I will be sticking with Toyota once my lease is up. It’s a joke that the part for my break is taking this long, especially considering my lease is up in December so I was one of the first ppl to get a 2023 tundra and should’ve been at the top of the list for these break parts
There’s been 0 accommodations for this. Horrible customer service from Toyota
2/22/2025
Lynn Marie. VERIFIED CUSTOMER
Francisco is always professional and keeps me up-to-date with with my vehicle during my visits. I was in and out in 1 hour.!
2/22/2025
Paula K. VERIFIED CUSTOMER
Could not get in touch with our advisor. It took a day and a half for him to return calls. Asked for someone else to help, but no one else was available.
2/22/2025
Paul D. VERIFIED CUSTOMER
I very much appreciated the Excellent Service that Mason provided me on my recent visit.
2/22/2025
Nicholas M. VERIFIED CUSTOMER
Alexander Ro is a great sales and service associate. I always appreciate everything he does for me. Thank You Alex.
2/22/2025
Balaj C. VERIFIED CUSTOMER
Took too long and then Damien left at his end of shift without telling me or updating me regarding my car.
2/22/2025
Barbara S. VERIFIED CUSTOMER
Wait was a little longer than stated but that was Ok. Seems to have been a pretty busy day!
2/22/2025
Christopher C. VERIFIED CUSTOMER
Thank you
2/22/2025
Karen B. VERIFIED CUSTOMER
Super knowledgeable and a pleasure to work with great customer service
2/22/2025
John L. VERIFIED CUSTOMER
Great work
2/22/2025
Jennifer P. VERIFIED CUSTOMER
I arrived on time for my 12:30 appointment. I was told my service advisor would be with me in about 5 minutes. After sitting there for 20 minutes I finally got out of the car and asked a valet how much longer I was going to have to wait. 5 minutes later another advisor came out. Finally I was checked in and the service took a little over an hour which was what I expected. Richard called me on the phone told me about my car and then asked me to come to his desk. I went directly to his desk from the waiting area. So it maybe took me 30 seconds. I went to his desk and he was in the phone and didn’t even acknowledge me. Another young man asked me if I was waiting for Richard and I said yes. He could tell I was not happy and he got my paper work for me to sign so I could get my car. My time is valuable and I made an appointment for a reason. Leaving me to sit in my car and wait on Mr Richard is completely unacceptable!
2/22/2025
Eileen R. VERIFIED CUSTOMER
Rick did a great job!
2/22/2025
Brandon B. VERIFIED CUSTOMER
I felt as if they were only trying to sell me services that my vehicle did not need
2/22/2025
Valdemar B. VERIFIED CUSTOMER
Customer service is amazing.
2/21/2025
Deborah B. VERIFIED CUSTOMER
I asked them to do the brakes, but when they finished the brakes were not done becase the mechanic didn't do break jobs. Scott, our service guy, is very helpful. He does his best.
2/21/2025
Slyvia L. VERIFIED CUSTOMER
Toyota has been excellent in the maintenance business, but about Cesar his costumer service was very poor.
Thank you!