Continue the great customer ???? service you are doing!
1/29/2025
Darren A. VERIFIED CUSTOMER
Work was done promptly. Very satisfied
1/29/2025
Steve L. VERIFIED CUSTOMER
Liz is a good member of your team. I look forward to working with Liz in the future.
1/29/2025
Steven B. VERIFIED CUSTOMER
Richard Davis provided excellent & fast service.
1/28/2025
Luis M. VERIFIED CUSTOMER
Good job
1/28/2025
Martha K. VERIFIED CUSTOMER
Damian was great!
1/28/2025
Steve M. VERIFIED CUSTOMER
Rick did an excellent job of getting me in and out in a short amount time.
1/28/2025
Dean I. VERIFIED CUSTOMER
Thank you Mason, you made the experience easy and unstressfull. Thank you again
1/28/2025
Amy G. VERIFIED CUSTOMER
Grayson did a great job and helping me out with my car today. I’m looking forward to working with him in the future!
1/28/2025
Radhakrishna K. VERIFIED CUSTOMER
Thank you for the service
1/27/2025
Michael M. VERIFIED CUSTOMER
This should not fall on Richard, this was a failure from the Service Manager who failed to inform me that the parts weren’t available in stock for the recall. Who ever was to take over his clients , since he had to leave, dropped the ball. All day for an oil change and tire rotation…….something doesn’t sound right, as my vehicle wasn’t touched until after I called to inquire at 230 that afternoon. That is according to my Toyota app notification. Don’t make Richard the fall guy. I wasted my Saturday thinking this would be resolved to find out it’s not. Now, I will have to wait and waste another day to get this fixed after taking the time to do this and it didn’t happen. I want to know what you think would be the right thing to do?
1/27/2025
Melanie B. VERIFIED CUSTOMER
Great service. Love WCT!
1/27/2025
Jose L. VERIFIED CUSTOMER
Had an appointment at 9am. Dropped the car at 9am.
Didn’t know about my car until 4pm that same day and only knew because I call the dealer. no one bothered to call me to tell me the status of my car.
my service tech left early in the day and didn't bother to tell me neither the dealer bothered to follow up with me.
Very unprofessional.
1/27/2025
Mauricio E. VERIFIED CUSTOMER
Amanda did a great job.
1/27/2025
Margarita O. VERIFIED CUSTOMER
Good
1/27/2025
Lennie C. VERIFIED CUSTOMER
Amanda is awesome! Always makes me feel welcome and explains everything.
1/27/2025
Barbara W. VERIFIED CUSTOMER
Many thanks to Francisco.
1/26/2025
Lawrence P. VERIFIED CUSTOMER
Top notch service.
1/26/2025
Catherine R. VERIFIED CUSTOMER
Joseph was polite, knowledgeable and professional. AND he even gave me some of his lunch from Publix. He represents Wesley Chapel Toyota very well.
Since I had to wait I would say your lounge is fine but y’all do have 20 minute chairs and unfortunately my wait was much longer no fault of Joseph. Maybe more comfortable chairs would be nice.
A sincere thank you to Joseph for his kind and professional demeanor.
1/26/2025
Jay J. VERIFIED CUSTOMER
Amanda is amazingly customer friendly! See made my experience so good! Thank you Toyota and Amanda!