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Real Reviews from VERIFIED CUSTOMERS
Juan D. VERIFIED CUSTOMER
Thank you for your service.
1/19/2025
Tania M. VERIFIED CUSTOMER
Eddie it's amazing helping the people thank you very much ????
1/19/2025
Magdalena P. VERIFIED CUSTOMER
Great service
1/19/2025
Michelle R. VERIFIED CUSTOMER
John is the best service advisor
1/19/2025
Drew E. VERIFIED CUSTOMER
Gio has provided consistently outstanding customer service over the years I’ve been working with him at Keyes. He’s friendly, knowledgeable, clear in his communications, & responsive. He is a prime factor in my satisfaction with and long patronage of Keyes Toyota. ,
1/18/2025
Milton C. VERIFIED CUSTOMER
Giovanni was helpful and professional Thank you for the service
1/18/2025
Robert M. VERIFIED CUSTOMER
5 stars
1/18/2025
Lusie V. VERIFIED CUSTOMER
Thank you very much for the excellent service of David Parada , who has solved the long time problem of my trunk ever since I bought it. This is my 4th car all new, except for this car in Toyota .which I regretted to have bought a used car. The tires were not new, & needed replacement until now , the battery did not last for 3 years, I presume its still under warranty but I approached a wrong person in Toyota & told me to buy a new one, I was devastated. Only Mr Parada, satisfactorily answered my problem of my car, Toyota Corolla , IM . He is of great help & does not take advantage of his costumers who are not knowledgeable about car defects like me.That’s honesty .Thank you Toyota for having Mr Parada as one of your employees..More power to your company!!! & GOD BLESS !!! , , I hope it the battery did not last for at least 3 years , nit kadt Toyota.Sometimes I lost my patience in opening it . Mr. Parada is very accomodating & friendly explaining the details of the job ,how long will it take for the spare parts has to be ordered yet . ‘
1/18/2025
Vardan P. VERIFIED CUSTOMER
Excellent service
1/18/2025
Raymond S. VERIFIED CUSTOMER
Took way too long on both sides - drop off and pick up. And I got upsold on a package in a way that felt a bit pushy. When I expressed frustration at payment desk I got literally zero response. Just ignored me / not even a “I’m sorry to hear that.” It was a baffling experience and made me really want to avoid going again… except now I have a package I’m stuck using. Great.
1/18/2025
Brinton R. VERIFIED CUSTOMER
Devon was great. Mechanic didn't check cabin air filter even though I asked them too and it said on paperwork that it was checked. When I checked it myself, it was filthy and had a hole in it. Never received multi point inspection results. I doubt it was done. I asked to have my tires rotated in X pattern which they said after my truck oil change was done that they couldn't do it because 1 lug nut was swollen. They should have called me and asked if to fix it. Instead the mechanic rotated only the left side tires. Not the way I asked.v at that point I didn't trust anything the mechanic did so the next morning I opened the good to see if the oil was even changed and I doing the dipstick sticking out over a foot. The plastic skirt was missing 3 bolts holding it to the metal skid plate.
1/18/2025
Kevin S. VERIFIED CUSTOMER
Eddie is always professional and courteous . He makes sure that his clients are completely satisfied and happy with his excellent service .
1/18/2025
Francesca G. VERIFIED CUSTOMER
He was great!
1/18/2025
Thomas G. VERIFIED CUSTOMER
Thank you John. Was in and out fast. Everything the truck needed was done!
1/17/2025
Karen M. VERIFIED CUSTOMER
Very courteous and thorough.
1/17/2025
Shakira S. VERIFIED CUSTOMER
My husband & I have been taking our Toyota Highlander to John Fildisis ever since we had it and John has always taken such great care of us and our vehicle. There’s a reason why he’s our go-to Toyota Maintenance guy. He’s reliable, consistent, and his service is top-notch.
1/17/2025
Ana C. VERIFIED CUSTOMER
The only thing I didn’t appreciate was that I w was waiting from 12-4 pm when the car was done way before and i was not notified. Very unusual from Eddie.
1/17/2025
Walter D. VERIFIED CUSTOMER
The gentleman who helped me, Mr. Neil Goldman, was highly professional from the moment of the first call and email until I received my vehicle back. Thanks
1/17/2025
Vram G. VERIFIED CUSTOMER
Eduardo is awesome! He is the only that has provided me with excellent service
1/17/2025
Milton C. VERIFIED CUSTOMER
Great service so far Mr Paolo is being very helpful
1/17/2025