I am very happy with my overall experience at the service department and the way they fixed my car, but one thing that came to my attention was the way my service adviser interacted with me which was cold and indifferent.
1/7/2025
Anne M. VERIFIED CUSTOMER
John always comes through w what I need! He’s a great rep for Toyota & a great guy.
1/7/2025
Samuel B. VERIFIED CUSTOMER
VERY HELPFUL
1/7/2025
Stephen J. VERIFIED CUSTOMER
Service was great and to the point. Giovani was nothing but professional about his craft.
1/7/2025
Maria A. VERIFIED CUSTOMER
Very good service
1/7/2025
Kyung B. VERIFIED CUSTOMER
I have been going to keys Toyota for a long time for service. Some people recommend other dealers because keys Toyota is expensive. However, since I met David, I am always grateful for his constant friendliness and detailed explanations, which give me confidence and satisfaction. I also have many friends who know him. Thank you.
1/7/2025
Juan M. VERIFIED CUSTOMER
Not his fault. It's keyes fault for not telling the truth , or being unaware. It's not the first time. I won't be back.
1/7/2025
Mayra C. VERIFIED CUSTOMER
Thank you for the great service and support in received.
1/6/2025
Dibella,Virginia (Gina). VERIFIED CUSTOMER
Eddie, is so knowledgeable, caring and do helpful!
1/6/2025
Ginette C. VERIFIED CUSTOMER
He was very professional, welcoming and answered all of my questions. Excellent customer service.
1/6/2025
Arlene G. VERIFIED CUSTOMER
I want DEvon Milan to be my regular advisor. Thank you.
1/6/2025
Luisa F. VERIFIED CUSTOMER
Brenda is personable and explained very well service related questions. Very professional. Exceeded my expectations
1/5/2025
Andrew C. VERIFIED CUSTOMER
Great and prompt service as promised.
1/5/2025
Antonio Jr. VERIFIED CUSTOMER
Very professional and on time with my vehicle. Answered all my questions and addressed my questions in a timely manner.
1/5/2025
Glen F. VERIFIED CUSTOMER
Devon was fantastic and communicative. Satisfied with the overall service I was provided.
1/5/2025
Erika G. VERIFIED CUSTOMER
Very satisfied with the service of Eddie
1/5/2025
Hagop N. VERIFIED CUSTOMER
Giovani is a Great support with great service. I have worked with slott of people. He is very impressive. I always go to him.
1/5/2025
Jaquelyn A. VERIFIED CUSTOMER
I’m very pleased with your work
1/5/2025
Gaby A. VERIFIED CUSTOMER
The bast service in town call Toyota on Van Nuys ????????????