John was great. He explained everything thoroughly and got me a Lyft home home.
12/12/2024
Gerardo M. VERIFIED CUSTOMER
Hacen mucho tiempo por un cambio de aceite 4horas están locos
12/12/2024
Reese D. VERIFIED CUSTOMER
John was great! Thankful for his service on my tundra
12/12/2024
Rosa S. VERIFIED CUSTOMER
Devon was super helpful with me today! I appreciate the insight and patience he had with me and my car. Taking his time to explain the important maintenance my car needs. I will definitely be going back to him to help me with my car. Super professional, and trustworthy!
12/12/2024
Moe A. VERIFIED CUSTOMER
The rep was polite and amazing. No issues there but the wait time was long. You have to get the wait time down
12/12/2024
Alfredo M. VERIFIED CUSTOMER
There are dents in both of my wheel wells that were not there before
12/11/2024
Jazmine G. VERIFIED CUSTOMER
Great service and recommendations.
12/11/2024
Kathy S. VERIFIED CUSTOMER
Pleased with turnaround time as I was waiting.
12/11/2024
Deborah H. VERIFIED CUSTOMER
Despite how busy he was that day, Eduardo was willing to listen & and answer any questions I had.
12/11/2024
Paula S. VERIFIED CUSTOMER
John is always TERRIFIC!!!!!
12/11/2024
Jonathan S. VERIFIED CUSTOMER
Paolo was extremely tentative and helped me get the service done as fast as he could; however the wait was long not to a fault of his. We arrived around 11:30 but didn't leave until nearly 4pm. Paolo even clarified what service I had left in my service contract and let me know how I could take advantage of those and how much time I had before they expired. I will return and ask for him!
12/11/2024
Geanne F. VERIFIED CUSTOMER
Giovanni was great in communicating with me - both to get approval to make the repairs, reviewing options, and also to get me updated on progress. Very much appreciated!
12/11/2024
Regina G. VERIFIED CUSTOMER
I’ve been a Keyes customer for over 20 years (3 new cars). Always, excellent, friendly, professional, reliable, respectful service.
Thank you.
12/11/2024
Steven W. VERIFIED CUSTOMER
Devon was a particularly helpful in clarifying Toyota carePLUS. The service was efficient and rapid and the quick assistance of the cashier allowed me to leave within an hour and a half.
12/11/2024
Eric L. VERIFIED CUSTOMER
The customer service agent was polite but I asked about a rental vehicle while so that I could drop off my vehicle and I was told that your company does not have any. Then I asked about a courtesy vehicle to drop me off while you guys worked on my vehicle and I was told that your company does not do that either. So I forced to wait while they worked on my vehicle. I know that other car dealerships have rentals and / or at least get you a ride home with a courtesy vehicle, because I've done it. It is very unfortunate and shows a bit of un-appreciation for your customers by not offering those services.
12/10/2024
Lorena M. VERIFIED CUSTOMER
John is an excelente,experience, humble,nice, advisor.