Love my experience—technician David was wonderful. I also very much appreciated the complimentary coffee and cookies and very comfortable waiting area!
11/5/2024
Boris R. VERIFIED CUSTOMER
Thank you. Good service.
11/5/2024
Maryna H. VERIFIED CUSTOMER
Thank you very much for the fast and quality service, Giovani!
11/5/2024
Ryan H. VERIFIED CUSTOMER
Bo is terrific! Very nice experience!!
11/5/2024
Jenifer S. VERIFIED CUSTOMER
John is always friendly, helpful, and goes the extra mile to help me. While I’m sure the other advisors are great, I trust my service to John.
11/5/2024
Yasmin R. VERIFIED CUSTOMER
Well satisfied and happy with Devon’s
customer service.
Thank you ????
11/5/2024
Bassam B. VERIFIED CUSTOMER
Nice people
11/5/2024
Trudy P. VERIFIED CUSTOMER
There was delay of at least 40 mins of requesting a pick up. When picking up the vehicle, one issue had not been resolved, needing additional servicing.
11/4/2024
Homa R. VERIFIED CUSTOMER
Front brake was changed
On Saturday on the way home
Brake sensor light came on
I came back to the Toyota dealer
After driving from my home
13 miles and I was told no mechanic
Is available bring the car Monday
So I was there for nothing I am not
Happy my service adviser is
Rodriquez !!!!!!
11/4/2024
Olayinka A. VERIFIED CUSTOMER
My first time & I can recommend you to my friends & family. John was particularly nice and definitely will be back.
11/3/2024
Martha D. VERIFIED CUSTOMER
Todos los trabajadores del servicio keyes toyota son muy amables los recomiendo
11/3/2024
Nelson S. VERIFIED CUSTOMER
Good service
11/3/2024
Tetyana A. VERIFIED CUSTOMER
Good service
11/3/2024
Jocelyn F. VERIFIED CUSTOMER
Thank you, Devon!
11/3/2024
Jason L. VERIFIED CUSTOMER
He is fantastic at his job
11/3/2024
Adrina I. VERIFIED CUSTOMER
By far, this was one of the worse experience at Toyota Service with this individual. She is an unexperienced newbie, rude, a liar and gives a bad customer service. I had to go to the supervisor. Even with an appointment it took 3 hours for a simple inspection of 20 minutes. Never again I will go to Van Nuys Service. I hope this individual gets fired for her bad customer service. As long as individuals like her are hired, other than I will not go to Van Nuys Service I will also not recommend Toyota Van Nuys Service. Toyota Van Nuys Service has turned to a horrible service location. Never again. Today was one horrible experience with her. She has to be fired.
11/3/2024
Jose G. VERIFIED CUSTOMER
Very helpful friendly
11/3/2024
Brisa P. VERIFIED CUSTOMER
Gio was great at providing updates with my service time and what my car needed.