I was completely satisfied with my entire experience! Lorenzo was amazing and very knowledgeable about his vehicles!!! I received the best trade in value on my vehicle and they made it a seamless transaction into my newer vehicle! I will recommend Toyota of New Orleans to everyone!!
11/17/2024
Carolina R. VERIFIED CUSTOMER
I was supposed to receive a phone call about checking the tire pressure sensors that are malfunctioning and I was never called and the issue was never addressed. I also requested the driver side door lock ve checked and that was never addressed either.
11/16/2024
James T. VERIFIED CUSTOMER
Willie was fantastic. Kept me informed the whole time. May check in and check out of breeze.
11/16/2024
Brenda M. VERIFIED CUSTOMER
The hood wasn’t locked down properly. The light came on in the car, that what made me stop and take a look at it. Once I was driving about 15 minutes, the brake light came on again, and the AB light came on. I hate to say it, I am not satisfied at all. I am hoping and praying, that your staff can make this right. I will be trying to reach you in the morning. Have a good evening.
11/16/2024
Melvin N. VERIFIED CUSTOMER
You’re very much welcome.
Enjoy your weekend.
MD Navarre
NAVARRE MEDIA NEW ORLEANS
11/16/2024
Robert S. VERIFIED CUSTOMER
It was ridiculous how long it took for a simple inspection, oil change and tire rotation - 3 1/2 hours!
11/16/2024
Benjamin D. VERIFIED CUSTOMER
Willie Hunter is a detailed service advisor awesome customer service
11/15/2024
Cheryl C. VERIFIED CUSTOMER
Excellent service
11/15/2024
Gerard M. VERIFIED CUSTOMER
Communication issues.
11/15/2024
Kathy W. VERIFIED CUSTOMER
Great Customer Service. Once inspection was complete I received digital itemized description of the repairs needed followed by a phone call.
11/15/2024
Willie B. VERIFIED CUSTOMER
Good job
11/14/2024
Charles L. VERIFIED CUSTOMER
Service was great, length of time was a little long, for when my visit was for. Overall I'm satisfied.
11/14/2024
Ferruh Y. VERIFIED CUSTOMER
I was told that the coupon would be valid for both of my vehicles but when I came there, I was told it wasn't. I felt tricked. And the manager - he said he was the manager - denied everything. He didn't care that I was told this, he didn't care that this was the case last time we got our cars serviced there. No, I am not happy at all.
11/13/2024
Betty K. VERIFIED CUSTOMER
I am very satisfied with my service
11/13/2024
Michael R. VERIFIED CUSTOMER
I would like an appraisal
11/13/2024
Darrell D. VERIFIED CUSTOMER
Fast service
11/11/2024
Demond H. VERIFIED CUSTOMER
Good job
11/10/2024
David W. VERIFIED CUSTOMER
Was not good
11/10/2024
Stash Of. VERIFIED CUSTOMER
Working with Wille was great. He was polite and knowledgeable. I had an appointment but I feel although I was there too long which makes me feel as though you are under staffed.
11/9/2024
Rose J. VERIFIED CUSTOMER
I was very pleased with mr. Willie service. Willie has excellent customer service skills. It was a great pleasure having him as my service advisor.