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Real Reviews from VERIFIED CUSTOMERS
Donna M. VERIFIED CUSTOMER
Great service. Everyone was was friendly and nice. Had our repair done quickly. Thank you Ramey staff!!
8/24/2024
Adrian R. VERIFIED CUSTOMER
Very pleased
8/24/2024
Phyllis B. VERIFIED CUSTOMER
Just didn’t like the digital experience of having to text answer, like the updates in person but otherwise everything else was fine and I know that it’s time consuming to give updates
8/24/2024
Michael Y. VERIFIED CUSTOMER
Very honest and friendly staff,any other dealership like hendrick toyota of fayetteville,nc will lie and cheat you. I'm very impressed with all.of Ramey toyota stff.very!!!
8/22/2024
Floyd L. VERIFIED CUSTOMER
Sheila was extremely helpful and never flustered. It was a busy day but she took time to answer all my questions and made sure I understood what was and was not going on with my vehicle. She, Lee, and John are a great team and are central to my brand loyalty.
8/22/2024
James C. VERIFIED CUSTOMER
Shelia was very polite and professional and did a great job communicating with me and letting me know what was going on
8/21/2024
Joann M. VERIFIED CUSTOMER
Thank you so much.
8/21/2024
Tracie K. VERIFIED CUSTOMER
My mother was there from 9:30 am to almost 1 pm for my routine maintenance on my Toyota Highlander. They did not call me like they said that vehicle was finished. They did not call into the waiting area like they did with other patrons either. Then they gave her someone else’s vehicle’s key and said she reached over and took them from the desk, which she did not. And had she done that I am sure something would have been said by the person there! They were rude when she asked a question and insisted the video of inspection on phone worked when didn't and they got upset when she stated she could not hear what was being said in the video on the iPad. They did not go get her or check her out till I called and asked why she was still there! Then it was she is checking out now, after I was on hold for ten minutes while they then gave her the wrong keys. I get new systems have glitches, but your customer service should be better than this!
8/20/2024
Connie B. VERIFIED CUSTOMER
Long wait but addressed all my concerns
8/17/2024
Thomas D. VERIFIED CUSTOMER
Great service and throw on a 10 point inspection
8/16/2024
Chris E. VERIFIED CUSTOMER
I always do my own repairs. Unfortunately this one was outside my ability without a computer. I am completely satisfied with interaction and price for the repair.
8/16/2024
Dale A. VERIFIED CUSTOMER
Our service today was excellent! Every person we came in contact with was extremely nice, professional and knowledgeable. This was our first visit and it will not be our last. See ya again in 5,000 miles!
8/15/2024
Kathy M. VERIFIED CUSTOMER
I do not service my car with anyone but Ramey. I am 100% satisfied with my outcome.
8/14/2024
Thomas G. VERIFIED CUSTOMER
Always get good service. ????
8/14/2024
Johnny H. VERIFIED CUSTOMER
Stripped my bolt out on my skid plate and then want to charge me to fix it .
8/13/2024
Jerry B. VERIFIED CUSTOMER
Took to long didn't reset the maintenance light sent me coupons that are not good for my vehicle
8/13/2024
Not-Provided D. VERIFIED CUSTOMER
Lee is always helpful, knowledgeable, and friendly. Very professional.
8/13/2024
Douglas C. VERIFIED CUSTOMER
Thank you ????
8/13/2024
Billie C. VERIFIED CUSTOMER
Everything was great!
8/9/2024
William H. VERIFIED CUSTOMER
Very professional staff.
8/9/2024