Shelia did a great job and made sure everything was taken care of and fixed properly and promptly.
8/9/2024
Jeffrey W. VERIFIED CUSTOMER
great job. thanks
8/9/2024
Peter H. VERIFIED CUSTOMER
Job well done
8/8/2024
Emily F. VERIFIED CUSTOMER
Satisfied with today's visit. Didn't have to wait a long time. I like the videos on what was done and what will need done in future.
8/8/2024
Ellen W. VERIFIED CUSTOMER
Thank you
8/8/2024
Connie R. VERIFIED CUSTOMER
Sheila is always professional and knowledgeable about any questions I have.
8/8/2024
Brian V. VERIFIED CUSTOMER
Sheila was great to work with! We were very pleased with the service we received! We were taken care of and back on the road quicker than expected.
8/8/2024
Mark G. VERIFIED CUSTOMER
No issues.. she did well.
8/7/2024
Richard H. VERIFIED CUSTOMER
Great services!! Thank You for being so efficient today.
8/3/2024
Patricia H. VERIFIED CUSTOMER
Took 31/2 hours for a simple service and sticker.
8/2/2024
Karen B. VERIFIED CUSTOMER
Thank you for getting me back on the road! I know you guys were extremely busy and you were courteous and helpful with everything.
8/2/2024
Penny M. VERIFIED CUSTOMER
Gentleman at counter was very professional. But not happy with how long it took to get a sticker! Was there 2 1/2 hours. Heard several customers complaining. Gentleman doing stickers was also doing other jobs. Personal opinion you need to have someone just doing the stickers where you can get a big portion of your customers out of the building!
8/2/2024
Melissa G. VERIFIED CUSTOMER
I brought my car in for Engine Maintenance Required AND Maintenance Required messages. They changed my oil as I requested and I was told it was probably for tire rotation and air filter. When I got my car back the message was still there. So I went back in to let someone know. The tech said he’d never seen that message before. He had to go get his boss. Long story short no one looked at it for the reason I brought it in. I had to shell out almost $200 and was told upon leaving it’d be another $500. I spent all day from 9:45-1 pm waiting then the issue was never address. My time off from work wasted. I requested the message be looked at and no one could bother.
8/2/2024
Buddy J. VERIFIED CUSTOMER
Thanks
8/1/2024
Millie L. VERIFIED CUSTOMER
Yes, pleased
8/1/2024
Gerry C. VERIFIED CUSTOMER
Good service
7/31/2024
Patricia S. VERIFIED CUSTOMER
My wait was over 3 hours. I paid my bill for $119.44 for a cabin filter and labor. When I got in my vehicle to leave the issue I came for had not been fixed. There was an issue with the back up camera. The mechanic told me that was the way it was suppose to be. I told him I had driven my car for 6 years and I knew better. He took it back in and fixed the problem. I have been a regular customer since I bought my Camry in 2018.
7/31/2024
Clarence S. VERIFIED CUSTOMER
Thanks
7/31/2024
Harry B. VERIFIED CUSTOMER
Service done on a timely schedule. Not only this time but ever time service has been done.
7/31/2024
Linda P. VERIFIED CUSTOMER
The communications by text were confusing and upsetting. I had to download videos and respond to alerts for problems. A phone call could have prevented extra work & delays when I came to pick up the car.