You all did a fantastic job!!!
Thank you for the shuttle ride...VERY IMPORTANT
9/27/2024
Patricia L. VERIFIED CUSTOMER
Steve was kind, considerate and helpful in helping me t understand my issue. Wonderful asset to your team.
9/27/2024
Beverly P. VERIFIED CUSTOMER
Steve found the issue I had quickly, explained what needed to be done, asked for my consent, also found another issue and asked what I wanted done and completed both tasks to my satisfaction.
9/27/2024
Sandra W. VERIFIED CUSTOMER
Thanks Steve for your kind service today. Thanks for your patient and explaining the new cell phone process, contact with the technician reaching out to me and how to respond. Also, for courtesy of parking my car in convenient spot,due challenge of walking.
9/27/2024
Adjaratou M. VERIFIED CUSTOMER
You, thank you for your services and Mr Jenkins I really appreciate your job !!!
9/27/2024
Deborah C. VERIFIED CUSTOMER
Excellent and timely service.
9/27/2024
Mary Jane. VERIFIED CUSTOMER
Very satisfied with how service was handled
9/27/2024
Lilis C. VERIFIED CUSTOMER
Very good service:))
9/27/2024
Evelyn G. VERIFIED CUSTOMER
Always excellent from Mr Dennis. He always the best and great in helping me make the best decision
9/27/2024
Judy G. VERIFIED CUSTOMER
Very friendly and gave terrific service!
9/26/2024
Lejuenetta F. VERIFIED CUSTOMER
Excellent service
9/26/2024
Gayla J. VERIFIED CUSTOMER
Very helpful
9/26/2024
Michael V. VERIFIED CUSTOMER
Bommartio Toyota, is like a Lil city unto itself! People scurring about this an that away.all with a porpoe! While I waited, or rather visired... half dozen people asked " can I helpyou?" ... " Is there something We can get you"...a nice place to be ...lookinf forward to our. Next visit, or rather next schemed service!... THANK YOU ALL AT BOMMARITO!
9/25/2024
Juanita S. VERIFIED CUSTOMER
My appointment was at 2:00pm. I didn't leave until 5:15. After waiting 21/2 hours I inquired what was the delay the representative informed me they didn't have my type of filter and had to send out for it. I feel when I made my appointment someone should have checked to make sure everything I needed was in stock. Waiting that long for an oil change was very inconsiderate.
9/25/2024
Lucille W. VERIFIED CUSTOMER
My appointment was at 12:30. I didn't leave until 4:00. Was a little long, otherwise, o.k. service.
9/25/2024
Kinfe D. VERIFIED CUSTOMER
Your company is Very nice service
9/25/2024
Norma P. VERIFIED CUSTOMER
Daniel was pleasant to work with.
9/25/2024
Zuheir A. VERIFIED CUSTOMER
Antonio Paul is the best
9/25/2024
Keith H. VERIFIED CUSTOMER
1st, your staff was completely overwhelmed. It took 20 minutes just to handle the check in process. My appointment was 1:30, I didn't reach waiting area until shortly before 2.
2nd, I am upset about the credit card fee you are now charging. I dont know if its new, or if I just hadn't noticed. It was not disclosed and I only noticed it after i had completed payment. It is a dishonest practice and it makes me question using your service department for future service. You know very well most people will be paying with credit card, to add such a fee is absurd. The service person tried to blow it off as something everyone is doing. That may be true for many small businesses. However, Bommarito is a multi-dealership enterprise that employs hundreds of people. It is ridiculous that you are adding this fee on top of the $290 service that I was already paying for. I will seriously consider taking my service needs to other Toyota dealerships or non-dealer service locations in the future.