Samantha was great outlining my needs and options. I will return for service even though I purchased my Tacoma from a competitor. David G
1/22/2025
Elizabeth K. VERIFIED CUSTOMER
Antonio was a delight. Excellent customer service.
1/22/2025
Michael B. VERIFIED CUSTOMER
You can’t.
1/22/2025
Sivashankar S. VERIFIED CUSTOMER
David said the issue was fixed but it’s not and still charged me and blamed the conversion company
It’s not a conversion issue
I need a refund and for Toyota to fix the issue
1/22/2025
Kenny S. VERIFIED CUSTOMER
All good, thanks
1/21/2025
Lila L. VERIFIED CUSTOMER
As Always satisfied with all.????????
1/21/2025
Fanny L. VERIFIED CUSTOMER
Thank you
1/21/2025
Judith M. VERIFIED CUSTOMER
I was very pleased with all of my answers to my questions
1/21/2025
Karen B. VERIFIED CUSTOMER
I did not expect to have so many things wrong with my car. I admit that I was shocked as there was more and more wrong due to rust. But I wax in touch with Dave and he explained everything although I did not really understand his explanations. I did trust him and overall was completely satisfied.
1/21/2025
Bharat M. VERIFIED CUSTOMER
Its less than a year I bought the 2024 Rav4 hybrid. I came in for a 1 year /10K miles service and while there informed the service rep that when I press on the brakes it makes a slight squeaking noise. If I could get it checked out as well. She didnt seam to care and started to tell why she couldn't do it. Its sad because she didn't not even note it down. I am extremely disappointed with the Kate and the Shorkey service staff.
1/21/2025
Norman M. VERIFIED CUSTOMER
Kate was my
Service Advisor , she was very good at letting me know what was going on
1/21/2025
Libia P. VERIFIED CUSTOMER
Excellent service, very friendly and kind in everything. Muchas gracias ??
1/21/2025
Howard W. VERIFIED CUSTOMER
Very well handled, good service.
1/21/2025
Philip C. VERIFIED CUSTOMER
I don't need someone to contact me. You guys know what you did wrong. I already spoke with the manager. Next time make sure all hoses and clamps are installed properly. Everyone loves bringing their car immediately back to the mechanic after driving a mile down the road and spending 6-7 hours in total waiting.
1/21/2025
Jenna M. VERIFIED CUSTOMER
Samantha has been my go-to since the start of my time with North Hills Toyota. She’s honest, speaks in normal people terms, and a great communicator. I know I can trust her, which is why I keep coming back to the dealership instead of going somewhere else that might be more fairly priced.
1/21/2025
Anthony B. VERIFIED CUSTOMER
Your welcome.
1/19/2025
David D. VERIFIED CUSTOMER
All the people I dealt with at Jim Sharkey Toyota were great. Carrie did an awesome job in the sales portion and Ryan through finance was very very good. Can’t say anything but good. I’ll buy a vehicle from you again.
1/18/2025
Reita D. VERIFIED CUSTOMER
Thank you, I was told that the wait time was about an hour to hour and a half, I was happy that the time was on point.
1/18/2025
Debbie H. VERIFIED CUSTOMER
They didn't wash my car for some reason? Other than that I really like how they communicate with you during your vehicle maintenance