It had nothing to do with Dave and he is not at fault. I blame Jim Shorkey. Ever since Jim Shorkey took over NH Toyota, service has gone down hill. You are trying to service too many cars at once. It should not take 2 hrs for the service I received. Not at all happy but I can't blame Dave. He's just the poor guy I see. Who are you reading this? Who sees you???
11/10/2024
John B. VERIFIED CUSTOMER
Joshua was a great service advisor and saved me money.
11/9/2024
Ralph S. VERIFIED CUSTOMER
The woman that waited on me was wonderful
11/9/2024
Lance K. VERIFIED CUSTOMER
David was very helpful and kind. Thank you for the quick service.
11/9/2024
Robert R. VERIFIED CUSTOMER
Dave was helpful, knowledgeable & customer oriented. I worked well with him
11/9/2024
Jamie C. VERIFIED CUSTOMER
Samantha was amazing as always. Super helpful and gets me in and out as quickly as possible. Cannot say enough about what a good experience I have every time.
11/9/2024
Marisa W. VERIFIED CUSTOMER
Text messages gave wrong address for service center vs dealership
11/9/2024
Christina S. VERIFIED CUSTOMER
Great thank you Josh very POLITE KNOWLEDGEABLE
11/9/2024
Cassandra J. VERIFIED CUSTOMER
Michael was amazing today!! He explained everything and was very diligent. He heard a noise during the multicheck part of my appointment. He took me out for show me and explained what it could possibly be. He was so kind and nice. Five stars.
11/9/2024
Kristie H. VERIFIED CUSTOMER
Love the new email service report at pick up mike was very friendly as was all the staff I encountered
11/9/2024
Tricia A. VERIFIED CUSTOMER
Samantha is the best! Extremely polite, helpful, and communicates. Made me feel listened to. Was happy to explain anything I had questions about.
11/9/2024
Joseph Z. VERIFIED CUSTOMER
Kate was very kind and considerate as was Paul the shuttle driver.
11/8/2024
Jose M. VERIFIED CUSTOMER
Great job !
11/8/2024
Daniel B. VERIFIED CUSTOMER
I arrived 30 minutes early for my appointment and was immediately processed. 2:30 hrs later I was done. This seems excessively long for a state inspection and oil change. Not impressed at all.
11/8/2024
Apryl S. VERIFIED CUSTOMER
Michael was great to work with and created a good overall experience
11/8/2024
Staci B. VERIFIED CUSTOMER
Antonio was very helpful and knowledgeable.
11/8/2024
Dom P. VERIFIED CUSTOMER
Very courteous and timely service.
11/8/2024
David D. VERIFIED CUSTOMER
Baised on what was shown in the inspection I can do some work myself. Thank you