Other than the huge price for two corrugated paper filters, I cannot find any reason to complain. Everyone with whom I interacted was efficient and courteous. Service was quick and convenient. On the drive home a small plastic cover fell onto the floor on the passenger side in the front. I’ll look to get in back in place in the daylight. This is the best car we’ve ever owned. It will get Toyota service as often as recommended so that it retains that rating at least twice as long as I am required to make payments.
11/3/2024
Taylor Z. VERIFIED CUSTOMER
Sam was amazing! Made our process quick, efficient, and eased all my concerns! Thanks Toyota!
11/3/2024
Denise H. VERIFIED CUSTOMER
This was my first visit as I just bought my vehicle in July. Joshua Rother helped explain how this service center worked. He was courteous and informative.
11/3/2024
Heather B. VERIFIED CUSTOMER
He was professional and honest 5 stars
11/3/2024
JOHN A. VERIFIED CUSTOMER
Samantha is very professional; while being patient and courteous. She does everything within her power to provide the best value to her customers.
11/2/2024
Angelo W. VERIFIED CUSTOMER
25k mile service took over 2.5 hrs to complete, unsatisfactory! Not sure what's going on there but y'all need to figure it out.
11/2/2024
Wanda W. VERIFIED CUSTOMER
Thumbs up on service. I’m thinking about next year this year about trading up depending on if my job contract.
11/2/2024
Robert S. VERIFIED CUSTOMER
While I was not thrilled with my experience.. however, I will say, Antonio worked relentlessly to find out information about my car and warranty. Even reached out to superiors of his to find out if my car was covered and seemingly went to bat for me as if I were him or his immediate family and /or friends. I’m not happy with the fact that the work isn’t covered (even partially) considering the caliber bolt is what caused everything, I believe that Antonio, really knew his information on my car, and customer service was amazing. Thank you!
11/2/2024
Jeff M. VERIFIED CUSTOMER
Always great working with Sam
11/2/2024
Thomas G. VERIFIED CUSTOMER
Disappointed.
11/2/2024
Fadhil A. VERIFIED CUSTOMER
Great job and accurate description in good time
11/1/2024
Jason D. VERIFIED CUSTOMER
It was the best custom service ever! Samar was efficient and super helpful! It made my day.
Thank you so much!
11/1/2024
Joe L. VERIFIED CUSTOMER
Samantha was fantastic. Service was completed quickly and Samantha was superb at communicating throughout the process. Loved the car wash too!
11/1/2024
Patricia C. VERIFIED CUSTOMER
Kate was great! Went out of her way to make me feel like a valued customer!
Thank you!
11/1/2024
John B. VERIFIED CUSTOMER
Josh is a treasure, very good at his job. I like him very much as my customer representative.
11/1/2024
Patrick C. VERIFIED CUSTOMER
Josh is a great guy, one of the main reasons I come in. Pay him more!
11/1/2024
Paula B. VERIFIED CUSTOMER
Excellent service advisor and technician. Addressed my issue did their research and called me back.
11/1/2024
Betty D. VERIFIED CUSTOMER
Respectful, timely, polite.
11/1/2024
LINDA O. VERIFIED CUSTOMER
Sam’s always great.
10/31/2024
Judith S. VERIFIED CUSTOMER
Kate was very helpful in explaining the inspection results on my phone. I appreciated her assistance.