Michael answered all my questions and the service was quick.
2/19/2025
Tyler S. VERIFIED CUSTOMER
After driving away I immediately had to come back because someone in the garage inflated my tire to 48 psi.
2/19/2025
Finish Solutions. VERIFIED CUSTOMER
The service department at Jim shorkey Toyota always has the best service. We love the staff!!! Thank you!!!
2/19/2025
Edwin M. VERIFIED CUSTOMER
Michael was very helpful and friendly.
2/19/2025
Ann M. VERIFIED CUSTOMER
Sam is awesome!! Fantastic service, excellent communication, top-notch!!!I always request her.
2/19/2025
Nathan R. VERIFIED CUSTOMER
Michael was very professional, helpful and efficient.
2/19/2025
Kody R. VERIFIED CUSTOMER
I get 1 day off a week. I schedule my service when contacted and when i get here yhey dony even have me on yhe schedule yet ibhave 3 emails reminding me if my service. Now im here for longer yhan i should be. 5th car ourchased here and honestly it is mg last. Between service damaging my car car, my mothere being sexuallg harrassed by the parts employee (who was subsequently fired) and now this im going to go aomewhere else
2/18/2025
Johnny M. VERIFIED CUSTOMER
Kate was very polite and professional. She got me in and out.
Also liked the video updates on the car. I felt like I was in the shop with them..
2/18/2025
YINGHONG P. VERIFIED CUSTOMER
Always happy with Jim Shorkey. Samantha is the best!Highly recommended.
2/18/2025
Michael C. VERIFIED CUSTOMER
Great service, thank you!
2/18/2025
Ryan C. VERIFIED CUSTOMER
Dave was great!
2/18/2025
Cynthia S. VERIFIED CUSTOMER
Satisfied
2/16/2025
Bonnie K. VERIFIED CUSTOMER
Always friendly service
2/16/2025
Terry C. VERIFIED CUSTOMER
Great speedy seevice
2/16/2025
Joshua R. VERIFIED CUSTOMER
Josh is soooo amazing
2/15/2025
Brian K. VERIFIED CUSTOMER
Kate was clear and professional with her communication!
!
2/15/2025
Nancy H. VERIFIED CUSTOMER
Very efficient and personable! Did a great job. Thanks
2/15/2025
Michael G. VERIFIED CUSTOMER
Easy process. I like the communication via text. Washed my 4 Runner was a nice surprise! Thank you!
2/15/2025
Stephen M. VERIFIED CUSTOMER
I was on time for my 11:15 appt. After an hour, my truck was still parked in the parking lot. I got my keys and left. This service dept was SO much better when it was North Hills Toyota. Please sell it back to them bc you obviously don't know how to run a service department. And when I booked my appt, there were tons of open times today. How is that possible when you were obviously overbooked?
2/15/2025
George M. VERIFIED CUSTOMER
I do not like your text system, can’t read it! I want to talk to the service representative. You also were calling the wrong number.