I had a noice and they said everything was fine with the car.
How is normal that I have a brand new car with less than 30k miles and makes a noice and they said it’s normal they have a noice
12/26/2024
Marla H. VERIFIED CUSTOMER
Trent thank you for your constant communication. You demonstrated what real customer service is! This is why we have stayed with Volkswagen for 25 years!
12/26/2024
Matthew K. VERIFIED CUSTOMER
I have to express that both Trent and Paige went above and beyond for me in my first visit to the establishment. You can say that the team here has earned not only my business but my entire family’s business for life.
12/24/2024
Johan A. VERIFIED CUSTOMER
Great service
12/23/2024
Monica A. VERIFIED CUSTOMER
Bailey was very courteous and helpful, great customer service .
12/22/2024
Dorthy C. VERIFIED CUSTOMER
Bailey has always been professional. Even when I disagree with him or Volkswagen.
12/22/2024
Cassandra B. VERIFIED CUSTOMER
Always very helpful
12/22/2024
Cecil M. VERIFIED CUSTOMER
I paid 2800 hundred dollars for a ALTERNATOR AND BATTERY and they put a bad part on and had to do it again I just hope this one is good or I am going to be really upset that’s all
12/22/2024
Mustafa N. VERIFIED CUSTOMER
Trent was great from beginning to end... he has good customer service skills.
12/21/2024
Sophia P. VERIFIED CUSTOMER
Bailey was amazing help when coming in to do a big service on my vehicle. Thank you so much and we will definitely be back for future services!
12/20/2024
Thomas L. VERIFIED CUSTOMER
Someone dug through my center console during my visit. I always take a photo just before anyone takes possession of my car and it was definitely rifled through. You have a thief at CWVW. I’ll take my car to another dealership next time. I’ll post my before and after photos on Instagram and tag CWVW if you like.
12/18/2024
Phillip G. VERIFIED CUSTOMER
Bailey is always great and I appreciate the customer service he provides.
12/16/2024
Abbas F. VERIFIED CUSTOMER
We will
12/15/2024
Stewart L. VERIFIED CUSTOMER
Trent was extremely helpful and very professional. Super satisfied with my experience!!!
12/15/2024
Richard C. VERIFIED CUSTOMER
Break problems with no fix. The car scares my wife and kids.I spend to much money to not be able to enjoy a good and safe ride.It’s sad that vw. Expect you to drive a car that is unsafe. The service manager said oh well.
12/14/2024
Whilma S. VERIFIED CUSTOMER
There is a need for a bigger service dept.
12/14/2024
Barbara Michael. VERIFIED CUSTOMER
Very friendly and helpful
12/14/2024
Trent R. VERIFIED CUSTOMER
Trent was phenomenal when it came to getting my car fixed he really went the extra mile to make sure I was welcomed. Did not feel like I was taken advancing at all. Paige and Bailey were greats to. 10/10 would come again
12/13/2024
Tina K. VERIFIED CUSTOMER
Trent was very helpful and informative. Thank you!