Octavio was prompt, responsive to questions, thorough, and made sure that I understood the service today and reason for recommended future repair.
3/9/2025
Sandra L. VERIFIED CUSTOMER
Jonathan Ayala, was really nice! Took us step by step when we were getting ready to pay, making sure we understood!
3/8/2025
Thomas L. VERIFIED CUSTOMER
Dealership did an excellent job on oil change thank you. Octavio has been doing my oil changes since I bought the car there does an excellent job.
3/8/2025
Andres H. VERIFIED CUSTOMER
Very pleased with the service
3/7/2025
Cristina D. VERIFIED CUSTOMER
As usual, the customer care was excellent
3/7/2025
Prestige Consulting. VERIFIED CUSTOMER
I was very happy with my service. I made my appt in the morning and was able to have my car serviced the same day. I was in and out within an hour. Jonathan was very professional and helpful.
3/7/2025
Brenda P. VERIFIED CUSTOMER
Jonathan was so professional and courteous.
3/7/2025
Richard D. VERIFIED CUSTOMER
Gene, was outstanding in helping me resolve an old problem, he listen, and took immediate action to resolve my issue, he has the uncanny ability of putting a person at ease, with his unique cars and compassion for customers. Gene did not just talk the talk , but he walked the walk. HoyFox Acura is blessed to have Gene on staff, I have complete confidence in his ability to resolve customer concerns and do it right the first time. Richard E Decatur III Customer.
3/6/2025
Perla M. VERIFIED CUSTOMER
Octavio is very helpful and explains everything in detail.
3/4/2025
Dolores G. VERIFIED CUSTOMER
Octavio was professional and courteous. Satisfied with service provided.
3/4/2025
Michael M. VERIFIED CUSTOMER
Octavio Realzola exemplifies the highest quality of customer care in all things. He asks questions, offers options, and thinks outside the box for solutions.
3/4/2025
Jesse M. VERIFIED CUSTOMER
My brakes didn’t get checked as requested, I was told by Jonathan that he would call me today (Monday- 3/3) to schedule a time to get my brakes checked and get a loaner vehicle and I never received a call to get scheduled.
3/4/2025
A W. VERIFIED CUSTOMER
Johnathan has gone above and beyond to provide exceptional service and service recommendations. Grateful for his professional customer service!
3/3/2025
Jesus A. VERIFIED CUSTOMER
Very courteous and accommodating!
3/3/2025
John P. VERIFIED CUSTOMER
Outstanding. They did a very good job in a short period of time. Very personable and knowledgeable
3/2/2025
Barry E. VERIFIED CUSTOMER
Awesome, friendly, professional Service Coordinator. Thank you for getting me scheduled so last minute!
3/1/2025
Brianna C. VERIFIED CUSTOMER
Octavio was very nice and professional, got me in and out of service quickly!
3/1/2025
Robert C. VERIFIED CUSTOMER
Great service
3/1/2025
Victor G. VERIFIED CUSTOMER
Jonathan did a great job overall, and also got me in and out quick.
Thank you